Mohit P. Email & Phone Number

Gurugram, Haryana, India

• Design, deploy, and manage Azure infrastructure components including virtual machines, virtual networks, storage accounts, and Azure Active Directory.
• Implement infrastructure as code using ARM templates and Terraform to ensure consistency and scalability across environments.
• Develop and maintain CI/CD pipelines using Azure DevOps for automated application deployment and configuration management.
• Configure and manage Azure security features such as Azure Firewall… Show more
• Configure and manage Azure security features such as Azure Firewall, Network Security Groups, and Web Application Firewall (WAF).
• Monitor and troubleshoot system issues using Azure Monitor, Azure Log Analytics, and Application Insights.

Gurugram, Haryana, India

• Support assistance in setting up Tenants, Creating users, License assignments & other aspects of the Office365 Admin center.
• Troubleshooting Experience with Outlook, Exchange server, ActiveSync, and OWA
• Administration, Maintenance, and Management of Mailboxes and Troubleshooting Exchange Components (Exchange Database, Outlook Web Access, Offline Address List, Mail flow, Public Folders, Free/Busy information).
• Assisted account migration across various platforms… Show more
• Assisted account migration across various platforms [Exchange to O365]And More....... Show less

Gurugram, Haryana, India

• Provide first-level technical support to customers via phone, email, and chat, assisting with hardware, software, and network-related issues.
• Collaborate with cross-functional teams, including developers and engineers, to escalate and resolve complex technical issues.
• Diagnose and troubleshoot customer problems, guiding them through step-by-step resolutions and ensuring timely and effective issue resolution.
• Assist in testing and evaluating new software releases and… Show more
• Assist in testing and evaluating new software releases and updates to ensure compatibility and identify potential issues. Show less

Gurugram, Haryana, India

Worked as a customer support executive providing support for issues faced byusers using an e-commerce application named Rekarto built by the company Researched, resolved, and Followed up on customer issues Assisted customers with technical issues as well as general usability of the appover email, Live chat, and Telephone

Gurugram, Haryana, India

During the final semester of my BTech program, I undertook a comprehensive full-time training program focused on Advanced Embedded Systems. This training was conducted under the expert guidance and mentorship of Mr. Tanmoy Deb.