Mohit Chopra Email & Phone Number

Washington, Dc, Us

Successfully provide strategic guidance to organizations, assisting them in optimizing their product strategy, roadmap, and overall product-driven approach. Leverage subject matter expertise to advise on digital transformation initiatives, lean methodologies, and various aspects of technical product development and delivery.>> Collaborate with diverse clients to evaluate and enhance their product strategies, aligning them with market trends and customer needs.>> Assist in creating robust product roadmaps that align business goals with technology capabilities, resulting in improved product performance and customer satisfaction.>> Guide organizations through successful digital transformation journeys, leveraging cutting-edge technologies to streamline operations, enhance productivity, and drive revenue growth.>> Implement lean methodologies to optimize product development processes, resulting in accelerated time-to-market and cost savings.>> Provide comprehensive insights into emerging technologies and industry best practices, empowering organizations to stay ahead of the competition.

Nashville, Tennessee, Us

Defined and drove Asurion’s enterprise product and digital strategy for Stores, Insurance, Warranty and Subscription business with over 300M worldwide customers. Defined OKRs, KPIs, roadmaps and initiated multiple “end customer” and “enterprise” initiatives - supporting multiple clients/partners and leading growth initiatives. Directly responsible for building Web/Mobile “client facing products” and B2B products for internal and external clients.• Dramatically improved top of the funnel customers by 20%, lead creation by 30%, and kept rate by 30% resulting in incremental of over $25-30M revenue for stores.• Increased customer digital engagement by almost 20% creating more stickiness with clients and end customers resulting in savings of approximately $40M for enterprise.• Improved the upgrade/upsell/cross-sell by almost 25% through digital and retail channels creating additional sales and opportunities in Millions for enterprise, clients and partners.• Improved NPS to over 74 (10-point increase) across Mobile Network and Retail clients.• Directly managed large team of product professionals at different levels.

Mclean, Va, Us

Built, led and directly managed over 15 Mobile Application and Web teams with over 45M active users (100M total) across iOS and Android flagship apps. Responsible for delivering goals while managing roadmaps and prioritization across Credit Cards, Banking, Payments, Lending, Mortgage and Enterprise.• Owned end to end lifecycle of Tech Products - identifying capabilities and target market, running design sessions, defining roadmap and KPI, implementation and performance.• Led product management and development, building innovative features that: - made $30M+ in 2017 alone by adding targeted cross sell and upsell capabilities. - saved $10M+ dollars in 2016-17 by reducing customer care call volume by 15%. - Maintained app store rating of 4.5+ with 25% increase in adoption.• Defined success metrics, goals and roadmaps across LOBs.• Owned and Managed prioritization, trade-offs, end to end customer journeys/experience and reporting to senior leadership.

New York, Ny, Us

Lead Product Manager responsible for redesigning and integrating Bear Stearn’s Institutional Trading Platform and End customer trading platform with JP Morgan Chase's banking website Chase.com.• Redesigned both institutional brokerage platform and end client brokerage application.• Oversaw business requirements definition, UX design, functional specifications and project management for multiple projects concurrently.• Delivered and managed timelines, metrics and updates to leadership.

Toronto, On, Ca

As Lead BSA, worked on re-designing the "IBES- Estimates and Aggregates" module of one of the most widely used Investment Management Products (Thomson One) that provides real time estimates, research, guidance, news, market data, analytics, events and filings. • Developed new workflows, redesigned pages, added more visualization and dynamic comparison functionalities for better and faster decision-making.

New York, Ny, Us

Worked as Business System Analyst and SME building a new Web based customer service portal from defining business requirements, use cases, working with UX designers, UAT and delivery.