Mohit Deshpande Email & Phone Number

Irving, TX, US

Fort Washington, Pennsylvania, US

Coppell, TX, US

Coppell, TX, US

Princeton, NJ, US

• Project: H2OA proprietary loan origination that allows clients to verify employment, income, assets and credit scores. All loan functions needed for submitting a loan to Caliber can be accomplished within H2O. It.
• Implemented Multi-Factor Authentication and Single Sign-On functionality across multiple core applications with OKTA as the provider. This resulted in compliance requirements being met and productivity increase of 15%.
• Secured the applications by analyzing and fixing security vulnerabilities, resulting in a secure and compliant system.
• Ported existing WebForms based screens to Angular JS & ASP.NET MVC which helped underwriters to quickly make decision on loans based on various loan parameters.
• Improved the response and load time vis-à-vis the current screens which would translate into business savings of upto 30%.
• Interfaced with business analysts and solution teams to ensure correct understanding and implementation of the business processes.

Princeton, NJ, US

Data driven problem solver with 8+ years of experience in healthcare, banking and CRM domains. An analytical approach to problem solving, tweaking and transforming business processes and making sense of disparate yet related information systems has allowed me to gain key insights while working. Experienced in customer interaction and facilitation to.

Learn the Information Systems from a business oriented viewpoint and to apply the same using industry standard techniques.

Bangalore, Karnataka, IN

• Project: Hospital Information Systems (HIS)A comprehensive solution that automates the clinical, electronic medical records (EMR), administrative and inventory functions, thereby leading to improved operational.
• Led a 7-member support team to provide rapid & stable solutions for customer issues with a 24-hour SLA. It boosted customer confidence, increased stability and resulted in overall performance increase of the system.
• Improved existing solutions and removed bottlenecks in implementation of core business processes, which led to an increased customer satisfaction rating (CSAT) from 5 7 on a scale of 7 points.
• Consumed REST services and web API to fetch real-time data.
• Designed and implemented stored procedures to execute complex business logic.
• Implemented SQL batch jobs for long running queries, primarily for reporting purposes.

New Delhi, Delhi, IN

• Developed and maintained a knowledge management system to provide a one stop solution for self-help for the contact centre agents, which reduced the overall response cycle time by around 15%.
• Developed and maintained a web application that research analysts used to access the globally pooled data in consolidated and easy to consume data and reporting formats.
• Conceptualised, designed and developed a web based business process metric tracking system for the client. It helped the client to effectively gauge the analysts’ performance and checked for data validity in reports.
• Implemented multi-user productivity analysis and effective resource sharing as a module lead for the project titled ‘Mail Management System’.

Master Of Science (Ms), Management Information Systems, General

Post Graduate Diploma In Management, Human Resources

Bachelor Of Engineering, Electronics & Telecommunication