Mohith Rajan Email and Phone Number

Environment: Siebel 8.1, Call Center, Siebel Workflows, Siebel Configuration, Siebel EAI, Web Services, DB2, eScript, Perl, Siebel EIMProject Description: SIRIUS XM Inc provides connected vehicle services to leading OEM’s like Lexus, Toyota, Honda, Acura, FCA and Infiniti/Nissan  Developed Webservice for various subscription management business process. Work in Agile Team for Lexus and Toyota, Honda, Nissan OEMteam for Model 17 launch. Developed functionality to… Show more Environment: Siebel 8.1, Call Center, Siebel Workflows, Siebel Configuration, Siebel EAI, Web Services, DB2, eScript, Perl, Siebel EIMProject Description: SIRIUS XM Inc provides connected vehicle services to leading OEM’s like Lexus, Toyota, Honda, Acura, FCA and Infiniti/Nissan  Developed Webservice for various subscription management business process. Work in Agile Team for Lexus and Toyota, Honda, Nissan OEMteam for Model 17 launch. Developed functionality to meet Remote User requirements Data Conversion from Y13 to Y17  Developed Store Procedure to be used by middleware to query Siebel Data. Developed PL/SQL scripts for data correction. Developed Perl scripts to export data and encrypt data to Toyota Motors. Full SDLC experience through design, development, QA, deployment and Support. Excellent Production support skills. Excellent skill dealing with Siebel Administration, Middleware Administration and fix production issues. Worked on Sales Force Development using Lighting Web Component and Flows and Apex Classes. Data load for vehicle feeds to Siebel base tables using EIM. Developed Siebel Interfaces for External Application using Siebel Web Service technology.(EAI, Webservices, Workflows) Siebel Repository Migration and deployment in Development and Administration in Development and SIT environments. Good understanding of IDM/LDAP/Active Directory. Worked extensively with customer web portals using restful APIs. Show less

CLIENT: Department of Technology, Frankfort, KentuckyROLE: SYSTEM ARCHITECT/Siebel DeveloperPERIOD: Nov 2015-Till Date Environment: Siebel 8.2, Call Center, Siebel 8.2 eServices, Siebel Workflows, Siebel Configuration, Siebel EAI, Web Services, Oracle 10 g, VB, COM Interface to Siebel, Perl, Siebel EIM, Siebel CTI,Siebel Open UIProject Description: Department of Technology develops and maintains application that uses Siebel 8.2 Call Center, Siebel 8.2 eServices… Show more CLIENT: Department of Technology, Frankfort, KentuckyROLE: SYSTEM ARCHITECT/Siebel DeveloperPERIOD: Nov 2015-Till Date Environment: Siebel 8.2, Call Center, Siebel 8.2 eServices, Siebel Workflows, Siebel Configuration, Siebel EAI, Web Services, Oracle 10 g, VB, COM Interface to Siebel, Perl, Siebel EIM, Siebel CTI,Siebel Open UIProject Description: Department of Technology develops and maintains application that uses Siebel 8.2 Call Center, Siebel 8.2 eServices, and Siebel CTI for the Unemployment Insurance service for the State of Kentucky  Analyzed business processes for Address Validation with Siebel using Web Service technology and QAS framework Worked on Open UI upgrade  Set up the Outbound Web Service for Address Validation using Siebel EAI Components Developed and tested workflows for Address Validation  Developed Siebel Interfaces for Mobile Application using Siebel Web Service technology. Tested Inbound Web Services to be used by Mobile application. Data load for projects from legacy systems to Siebel base tables using EIM. Full SDLC experience through design, development, QA, deployment and Support. Excellent Production support skills. Excellent skill dealing with Siebel Administration, Middleware Administration and Mainframe Administration team to research and fix production issues. Show less

CLIENT: Department of Technology, Frankfort, KentuckyROLE: SIEBEL DEVELOPERPERIOD: August 2007-Nov 2015Environment: Siebel 8.2, Call Center, Siebel 8.2 eServices, Siebel Workflows, Siebel Configuration, Siebel EAI, Web Services, Oracle 10 g, VB, COM Interface to Siebel, Perl, Siebel EIM, Siebel CTIProject Description: Department of Technology develops and maintains application that uses Siebel 8.2 Call Center, Siebel 8.2 eServices, and Siebel CTI for the… Show more CLIENT: Department of Technology, Frankfort, KentuckyROLE: SIEBEL DEVELOPERPERIOD: August 2007-Nov 2015Environment: Siebel 8.2, Call Center, Siebel 8.2 eServices, Siebel Workflows, Siebel Configuration, Siebel EAI, Web Services, Oracle 10 g, VB, COM Interface to Siebel, Perl, Siebel EIM, Siebel CTIProject Description: Department of Technology develops and maintains application that uses Siebel 8.2 Call Center, Siebel 8.2 eServices, and Siebel CTI for the Unemployment Insurance service for the State of Kentucky Analyzed business processes for Auto Coder with Siebel using Web Service technology. Set up the Outbound Web Service for Auto Coder using Siebel EAI Components Developed and tested workflows for Auto Coder  Involved in updating technical design and functional design document as per the business requirements for Vendor Creation and Update Developed COM integration for Interactive Voice Response System (IVR) in Siebel. Set up Siebel CTI to work with Nortel/Avaya Call Center Integration Configured specific Siebel functionality of MVG’s, Drilldowns, Pick list, and business component user properties, applets, applet toggle and Integration Objects Developed Siebel VB, eScript for Siebel eService for the external users  Interacted with programmers and Business Analysts to identify and resolve technical issues. Involved in all stages of testing and proactively identified and fixed issues Data load for projects from legacy systems to Siebel base tables using EIM. Siebel upgrade from Siebel 2000 to Siebel 7.8 Siebel upgrade from Siebel 7.8 to Siebel 8.2 Data Load using SQL loader and EIM for 4V project, from MF generated csv to Siebel base tables using EIM. 22 million records loaded. Excellent Production support skills. Excellent skill dealing with Siebel Administration, Middleware Administration and Mainframe Administration team to research and fix production issues. Show less

CLIENT: Amgen, Thousand Oaks, CAROLE: SIEBEL DEVELOPERPERIOD: March 2007 – August 2007Environment: Siebel 7.5.3 eClinical, Siebel Workflows, Siebel Configuration, Siebel EAI, Web Services, OracleProject Description: Amgen Inc is a leader in Bio Technology. Siebel application is used by Medical education division Vendor Management. Analyzed business processes for SAP integration with Siebel using Web Service technology. Involved in updating… Show more CLIENT: Amgen, Thousand Oaks, CAROLE: SIEBEL DEVELOPERPERIOD: March 2007 – August 2007Environment: Siebel 7.5.3 eClinical, Siebel Workflows, Siebel Configuration, Siebel EAI, Web Services, OracleProject Description: Amgen Inc is a leader in Bio Technology. Siebel application is used by Medical education division Vendor Management. Analyzed business processes for SAP integration with Siebel using Web Service technology. Involved in updating technical design and functional design document as per the business requirements for Vendor Creation and Update Set up the Inbound Web Service for Vendor Update using Siebel EAI Components Developed and tested workflows for various Vendor Update from BizTalk Developed COM integration for Vendor Creation in Siebel. Configured specific Siebel functionality of MVG’s, Drilldowns, Pick list, and business component user properties, applets, applet toggle and Integration Objects Interacted with programmers and Business Analysts to identify and resolve technical issues. Involved in all stages of testing and proactively identified and fixed issues Show less

CLIENT: Indy Mac Bank, Pasadena, CAROLE: SIEBEL DEVELOPERPERIOD: Oct 2006 – March 2007Environment: Siebel 7.8 Financial Services, Siebel Workflows, Siebel Configuration, Siebel EAI, MS SQL Server, DTSProject Description: Indy Mac Bank is a leading Mortgage Bank with operations concentrated in Southern California. Siebel application is used by loan officers to provide Uniform Customer Experience across various divisions like Retail and Whole Sale… Show more CLIENT: Indy Mac Bank, Pasadena, CAROLE: SIEBEL DEVELOPERPERIOD: Oct 2006 – March 2007Environment: Siebel 7.8 Financial Services, Siebel Workflows, Siebel Configuration, Siebel EAI, MS SQL Server, DTSProject Description: Indy Mac Bank is a leading Mortgage Bank with operations concentrated in Southern California. Siebel application is used by loan officers to provide Uniform Customer Experience across various divisions like Retail and Whole Sale  Analyzed business processes for data cleansing, data exchange and data migration requirements for HCL Leads and Bond Investor Relations Project Involved in updating technical design and functional design document as per the business requirements for HCL Leads as well as Bond Investor Relations Project. Worked extensively on eScripting as a part of Business Component events as well as Business Services. Developed and tested workflows for various transactions like Service Request Creation, Draw Request Closing Configured enhancement for New Division Bond Investor Relations as per Business Requirements Configured specific Siebel functionality of MVG’s, Drilldowns, Picklist, and business component user properties, applets, applet toggle etc Provided production support and responsible for implementing the enhancements for monthly releases Interacted with programmers and Business Analysts to identify and resolve technical issues. Involved in all stages of testing and proactively identified and fixed issues Configured Email Templates, Repeating Component Request. Developed notification email for Preferred Discount User (PDU) recertification Developed DTS packages to reconcile Investor Address reconciliation and Investor Contact between Siebel and System of Records CWM. Show less

CLIENT: Visage Mobile, San Francisco, CAROLE: SIEBEL DEVELOPERPERIOD: May 2005 – Sept 2006Environment: Siebel 7.5.3 Power Communications, Siebel Order Management, Siebel Workflows, Siebel Configuration, Siebel EAI (XML over HTTP Transport), Siebel Communication Manager, Siebel Product AdministrationProject Description: Visage Mobile is based on the concept of MVNE (Mobile Virtual Network Enabler) which enables the wireless operations of various MVNO (Mobile… Show more CLIENT: Visage Mobile, San Francisco, CAROLE: SIEBEL DEVELOPERPERIOD: May 2005 – Sept 2006Environment: Siebel 7.5.3 Power Communications, Siebel Order Management, Siebel Workflows, Siebel Configuration, Siebel EAI (XML over HTTP Transport), Siebel Communication Manager, Siebel Product AdministrationProject Description: Visage Mobile is based on the concept of MVNE (Mobile Virtual Network Enabler) which enables the wireless operations of various MVNO (Mobile Virtual Network Operators). Operators include ESPN Mobile, EMBARQ, and Disney Mobile.Responsibilities: Analyzed business processes for data correction, data cleansing, data exchange and data migration requirements Involved in updating technical design and functional design document as per the business requirements. Developed the Account Creation Functionality as well as Subscriber Creation Functionality as a part of Account Hierarchy requirement. Worked extensively on eScripting as a part of Business Component events as well as Business Services. Developed Address Validation, Credit Check functionality which involved integration with Code1 and Equifax. Developed and tested workflows for various outbound and inbound transactions like Ship Advice, Online Bill Payment Extensively worked on debugging and modifying Siebel out of the box Order Management functionality as per the business needs. Involved in extensive configuration of specific Siebel functionality of MVG’s, Drilldowns, Picklist and business component user properties. Configured EAI .cfg for inbound transactions. Configured Products, Price Lists and Product catalogue as a part of Base Boarding Effort.  Provided production support and responsible for implementing the enhancements for major releases. Interacted with programmers and end users to identify and resolve technical issues. Was part of the System Testing and UAT Testing effort during which a number of configuration and scripting issues were detected and fixed Show less