Mohit K. Email & Phone Number

Gurugram, Hr, In

Gurugram, Haryana, India

Gurugram, Haryana, India

* worked closely with Client’s Cloud Public sector team* Created analysis to verify business assumption around attribution allocation (analysis was previously conducted by the client themselves)* Created internal dashboards for Global summit* Helped a new process to become data driven, created backend data infra for entire Quality framework* Worked closely with on shore on data infrastructure for daily work tracking* Worked closely with stakeholder on… Show more * worked closely with Client’s Cloud Public sector team* Created analysis to verify business assumption around attribution allocation (analysis was previously conducted by the client themselves)* Created internal dashboards for Global summit* Helped a new process to become data driven, created backend data infra for entire Quality framework* Worked closely with on shore on data infrastructure for daily work tracking* Worked closely with stakeholder on enabling data driven decisions by sharing multiple analysis Show less

Gurugram, Haryana, India

* Worked as Google Cloud Marketing Analyst* Created KPI dashboards for marketers* Worked on Lead and contact activation process* Leveraged Salesforce Vector for analysis and report creation* Created Marketing Funnel and Contact Sales Analytics reports* Created MMR report

Gurugram, Haryana, India

- Started working as a Terminator from May’19- Collaborated with the client on global Product launches- Collaborated with the client on global service launches- Collaborated with Engg team on internal CRM tool feature launches.- Closely worked with xFn teams.- Responsible for the process improvement activities like KB update etc- Submitted PPP ideas that brought in upwards of $1M in savings- Leveraged Google SQL to lookup trends using… Show more - Started working as a Terminator from May’19- Collaborated with the client on global Product launches- Collaborated with the client on global service launches- Collaborated with Engg team on internal CRM tool feature launches.- Closely worked with xFn teams.- Responsible for the process improvement activities like KB update etc- Submitted PPP ideas that brought in upwards of $1M in savings- Leveraged Google SQL to lookup trends using backend HW tables ex: return rate, return reasons etc- Created Global Emerging Issues Dashboard for En, and JP support teams- Handled Executive escalations- Spear headed Promotion and Launch Weekly Global SME connects- Interviewed and Trained the next batch of terminators.- Responsible for monthly PKTs for HYD, and GGN support teams- Worked on multiple other client projects ranging from Customer Journey Improvement to Product, Services and Process improvements. Show less

Gurugram, Haryana, India

- Process Trainer - Trained 4+ Batches with 100% throughput. Created training material- QA the work of New Hired Trainees(NHT) in the nesting period- Also worked as a SME- Created weekly PKTs for all NHTs

Gurugram, Haryana, India

Noida, Uttar Pradesh, India

Bachelor Of Technology - Btech, Electronics And Communication Engineering

Education record

Education record