Mohit Kudale Email & Phone Number

▪ Helping team to apply quality engineering principles throughout the agile product life cycle▪ Responsible for requirement gathering and creating user stories against the same▪ As a scrum team member, have responsibility for maintaining backlogs and prioritization the tasks▪ Helping team to understand Scrum, and Agile concepts so that the scrum teams can work more efficiently▪ Facilitate Daily scrum, Sprint Planning, Sprint Demo, and Sprint retro meetings▪ Coaching the team on Agile principles and processes▪ Track and remove internal and external impediments for the scrum team▪ Facilitate the Grooming sessions with the product owner, to build a product backlog▪ Facilitate and plan for deployment activities▪ Track and report Scrum team Velocity▪ Successfully conducted and deployed 25+ sprints▪ Creating documents in confluence and standardizing the same. Almost 20+ documents were created andmaintained for the current project▪ POC analysis for ITIL tool transition for 5+ tools▪ Successfully transitioned JSM (JIRA Service Management) tool to FreshService tool in a very short period i.e 3months▪ Documented Requirements with the help of end-user discussions.▪ Migrated 200k Tickets from JIRA to FreshService.▪ Helped team to set workflows for Incidents, Service Request, and Change▪ Good Understanding of Service catalog, User mappings, and Automation▪ Integrated ServiceNow, NewRelic with the newly onboarded tool i.e FreshService▪ Responsible for assigning tasks to team members and deploying new features, and functionalities on time▪ Good exposure to Vendor Management▪ Supported team in the Hypercare phase i.e after production deployment to resolve the queries▪ Managing overall AWS, Azure, and GCP customer accounts onboarding setting up tooling configuration for 80+customers including operational support▪ Helping the development team to create tasks in JIRA▪ Responsible for demoing the product to upcoming clients and the newly released features to the internalstakeholders▪ Track and maintain enhancements to customize tooling features as per customer and business requirements▪ Closely working with project management teams and sales team for every new customer demo around toolingand process followed▪ Responding to all software-related inquiries as per concerns raised for onboarding and off-boarding accounts▪ Responsible for internal process- tool training for both customer and internal members▪ Responsible for process documentation and tool integration documentation

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  Sr Qa Engineer And Scrum Master

  Blazeclan Technologies

  Apr 2019 - Present - Pune