Mohit T. Email & Phone Number

Washington, DC, US

Washington DC-Baltimore Area

Washington DC-Baltimore Area

Mclean, VA

Focusing on the banking, telecommunications, technology and hospitality industries.

Mclean, VA

Focusing on the healthcare, banking, telecommunications and technology industries.

Arlington, VA

Focusing on the civilian industry.

Fairfax, VA

• Monitored phishing, vhishing, SMShing and malware attacks in a security operations center setting
• Researched current publishing methodologies and techniques to include web kit deployment, spam and malware distribution and associated activities related to identity theft, social engineering and online fraud
• Tracked process of unresolved cases to ensure successful completion or escalation to upstream providers or organizations based on established guidelines and procedures
• Identified and communicate improvements to case processing, client deliverables and overall departmental productivity
• Collect data and monitor campaign results, including statistics and trends to provide lessons learned an recommendations.
• Assist with updates and new content development on corporate website, including core product and company data.

• Planned, performed, reported and followed up on audits of internal operations to ensure procedural, standard, and regulatory compliance (CMMI, ISO, as applicable)
• Identified, investigated and reported non-conformance related to processes or procedures
• Assisted in analysis of audit results and reporting.
• Supported the Quality Assurance Manager