- Managed multiple projects effectively in demanding environments with tight deadlines.- Interacted with internal customers to understand business needs and translate them into requirements and project scope.- Coordinated with software developers to create custom applications and trackers to achieve client goals.- Hands on experience with eCommerce CMS and platforms: Shopify, Magento.- Conducted interviews with key business users to collect information on business processes and user requirements.- Improved business direction by prioritizing customers and implementing changes based on collected feedback.- Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.- Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.- Assigned tasks to associates, staffed projects, and updated involved parties to enhance optimal business flow.- Surveyed clients to ascertain requirements and expectations for product.- Analyzed open orders, backlog, and sales data to provide the sales team with insights.- Oversaw entire product deployments from vision and creation to rollout and delivery.- Owned and prioritized product backlog.- Managed implementation of new features by outlining plans and specifications such as how, where, and when each component would work.- Evaluated trends to understand competitive environments and assess current strategies.- Facilitated the identification of resource needs to support the project portfolio, and feed into the overall resource planning process.- Coordinated as needed with other internal Project Managers and external vendors for the delivery of components.