Project Manager
Mumbai, Maharashtra, India
Digital Transformation & RPA (Robotic Process Automation)1 Data Remediation Program – Analyze business requirements for functional, non-functional perspective to develop and rectify the accuracy, and reliability of the bank's data by remediating 81 findings, directly impacting 12 RBI indents.2 Developed web application Project Rapid for trade vertical to streamline advanced import payments, leading to the automated classification of documents and diminishing the need for manual scrutiny of over 7k+ monthly requests. Tech Stack – Python, NodeJs, RedisQ, Postgre, MongoDB, TKGM3 Reviewed Customer Journey mapping, User Stories and Use Cases to understand the end user requirements to automate over 45 processes using Automation Anywhere, Automation Edge, Simplyfi, leading to a reduction of 15 FTEs.4 Identified and automated Mortgage Payment (Loan Management) process with the help of automation tool i.e. Automation Anywhere to reduce customer wait times and overall process turnaround time (TAT).5 Led an engineering team of 9 developers and 2 business analysts to ensure timely delivery of high-quality RPA projects, achieving 30% increase in overall team productivity. Created 10+ user stories and business requirement documents.6 Executed user acceptance testing (UAT), monitor progress, track test plan, issues, risks, and set testing priorities for 25 projects, ensuring a 95% defect-free Production release.