Mohit Agarwal, Mba, Ms, Pmp, Csm Email & Phone Number

Plano, TX, US

Dallas, TX, US

• I am responsible for lifecycle management of technology projects across a variety of program initiatives at AT&T in a lab environment and ensure accountability on project deliverables. I manage projects of varying.
• I maintain project data (documentation, reports, data points, etc.) and consistently report status to project stakeholders.
• I interface with process, solution, and engineering teams, to ensure timely communication and resolution of all the technical issues.
• I host project reviews in collaboration with engineers and clients to gather requirements and conduct detailed data analysis.
• I facilitate resolution of ad-hoc technical and process complexities with stakeholders to achieve milestones and meet deadlines.
• I audit project documentation and ticket queues for aging tickets to keep backlog updated on multiple maintenance projects.

La Palma, CA, US

Minneapolis, Minnesota, US

• I increased project profitability by 19% and reduced project operations costs by implementing modernized processes. By liaising with executive leadership and cross-functional teams I oversaw System Integration (CSI).
• I developed issue/risk mitigation strategies, as well as contingencies for anticipated concerns.
• I managed team involvement and cooperation through team meetings. I updated documents and published meeting minutes. I ensured timely action item completion and facilitated post-phase review.
• I coordinated software development project artifacts with internal teams and customers, including scope, approach, solutions development, planning, resource management, and estimates.
• I scheduled bi-weekly customer check-ins on business and process feedback, including burn charts and potential improvement.
• I liaised across projects to ensure the distribution of information between stakeholders in response to deliverables, risks, and KPIs.

Manchester, NH, US

I worked as a Strategic Fellow for the Total Access Fund (TAF) at Alumni Ventures Group (AVG). The AVG Fellowship is a robust, self-paced, remote academic program to learn the core skills of VCs, entrepreneurs, innovators, and change agents in a highly sophisticated and rapidly changing world of science, technology, engineering, etc.

Kista, Stockholm, SE

• I saved $6.4M in 280k man-hours with Simplification, a modern digital transformation initiative focused on automating key processes with iterative Agile methodologies and approaches with Product Owners and Solution.
• I reduced lead time by 28% for Tier 1 customers by enabling Solutions Teamaccess to extensive customer hardware setup information.
• I decreased lead time for ‘New Feature Requests' with process improvements in goal alignment, revenue generation and customer service.

Evanston, IL

I worked as an apprentice to the Executive Partner, David Beazley in my tenure at Purple Arch. I sourced 19+ deals for the Venture Deal Team through seed-stage startup research. I practiced due diligence and analyzed potential investment opportunities for early-stage startups. Also, I introduced Kellogg Business School alumni to a digital outreach program.

Kista, Stockholm, SE

I analyzed and streamlined organization-wide engagement programs, reducing planning, development, execution, and cost requirements, timelines, and budget allocation. I developed a master presentation for Digital Services North America Market Area in collaboration with leadership. I also produced, organized, and hosted 'tech talks' for domain-wide programs.

Richardson, Texas, US

I contributed to a research project in the Business Communications team involving the top ten celebrities in the United States and analyzed their communication styles on social media.

Mumbai, Maharashtra, IN

• I liaised with Subject Matter Experts, Program Managers, and Software Engineers to create solutions within a controlled environment, testing, and scaling within dynamic work design for 3700 employees. I ensured.
• I improved the customer satisfaction index by 37% with the training and development of 550 employees to strengthen the overall customer experience. As a result of index improvement, penalties were prevented $1M every.
• I raised total customer surveys by 100% by analyzing and recommending business-critical improvements. I assessed current challenges, recommending strategic implementations and training Advisors as required to ensure.

Mumbai, Maharashtra, IN

• I attained $1M+ in new platform cost savings by creating and integrating modernized best practices for process designs.
• I retained and restructured existing IT platforms, recommending, and assisting with implementation for system synergy.
• I achieved $640k in service level agreement (SLA) cost savings per enterprise client. I researched, identified, analyzed, and recommended potential business process enhancements for both British Telecom and OpenReach.
• I improved overall process compliance by 10%, leading to an annual contract extension between TCS and OpenReach by 1 additional year. I wrote and implemented comprehensive design documentation for the leading Fiber.

Mumbai, Maharashtra, IN

• I boosted process compliance by 91%, strengthened call quality, and saved 8.2k hours of rework monthly by expediting issue resolution with the core business process archive.
• I led a team of 10 to reduce occupancy costs by 73% and increase square foot revenue.
• I raised compliance by 10% by identifying areas for potential improvement and designing innovative processes using Mind Maps.

Dearborn, Michigan, US

I designed a process to reduce overall wait time by 82% and total fuel consumption by 46% every month with the development, and implementation of an ergonomic model built to deliver metal rolls to assembly lines.

Master Of Business Administration (Mba)

Master'S Degree, Management Science

Bachelor Of Technology - Btech, Mechanical Engineering

High School Diploma

Education record

Executive, It Project Management