Mohammed Mubashir Pallippetta Email & Phone Number

London, Gb

London Area, United Kingdom

As a Hotel Team Lead, I am dedicated to enhancing guest experiences while fostering a positive and productive work environment. With a strong focus on team development and operational excellence, I oversee daily hotel operations, ensuring that service standards are met and exceeded.Key Responsibilities:Team Leadership: Mentor and motivate staff, promoting a collaborative atmosphere that encourages professional growth and high performance.Guest Experience: Ensure exceptional service by addressing guest needs and feedback promptly, striving for a personalized touch in every interaction.Inventory and Budget Management: Assist in managing inventory and budgets, ensuring cost-effective operations while maintaining high service quality.Operational Efficiency: Manage day-to-day hotel operations, including front desk, housekeeping, and maintenance, to maintain smooth and efficient processes.Problem Solving: Act swiftly to resolve issues, balancing guest satisfaction with operational requirements.

London, England, United Kingdom

As a Restaurant Supervisor, I led a dynamic team in delivering exceptional dining experiences. My role involved overseeing daily operations, training staff, and ensuring compliance with health and safety standards. I focused on enhancing guest satisfaction through attentive service and effective conflict resolution.Team Leadership: Supervised and trained staff, fostering a positive team environment while promoting teamwork and professionalism.Guest Service: Ensuring exceptional dining experiences by engaging with guests, addressing their needs, and responding to feedback effectively.Operational Management: Overseed daily restaurant operations, including opening and closing procedures, inventory management, and ensuring compliance with health and safety regulations.Staff Scheduling: Create staff schedules to ensure adequate coverage during peak times while effectively managing labor costs.Quality Control: Monitor food quality and presentation, ensuring that all dishes meet the restaurant's standards.Sales and Revenue: Assist in achieving sales targets through upselling and promoting menu items, while implementing strategies to enhance guest satisfaction.Conflict Resolution: Handle guest complaints and staff issues with professionalism, striving for satisfactory resolutions.Qualifications:Proven experience in a supervisory role within the restaurant or hospitality industry.Strong leadership and communication skills.Ability to multitask and work in a fast-paced environment.Knowledge of food safety regulations and best practices.Customer-focused with a passion for delivering excellent service.

Greater London, England, United Kingdom

Kozhikode, Kerala, India

Master Of Business Administration - Mba, International Business, Merit

Bachelor Of Commerce - Bcom, Business/Commerce, General, First Class