Mohamed Morsi Email & Phone Number

Cairo, Cairo Governorate, EG

Egypt

Egypt

Responsible for the end-to-end relationship with IBM top clients.Engaging with various IBM LOBs creating account strategy roadmap to bring IBM solutions and services to address client’s business needs.Identifying and advancing new business opportunities to closure.Accountable on delivering Signing, Revenue and Client Satisfaction target.Continuously.

Driving opportunity identification and transactional revenue for new products (XaaS, Cloud, Industry Solutions, Business services) across enterprise sector in Egypt.Designing and running monthly digital campaigns targeting new relevant buyers.Owning accounts that have client execs but not fully covered, focusing on developing new business streams with.

Egypt

Responsible for ensuring IBM is positioned to support how clients want to buy from IBM. Enabling and supporting clients in Egypt in the adoption of e-Purchasing technologies whereby they can streamline and automate their buying experience with IBM as well as enable productivity increases. Identifying new opportunities for Digital Commerce in Egypt through.

Responsible for:- Monitoring systems, customer networks and products, dealing with alerts and events as appropriate.Conducting Initial diagnostics and under take full fault diagnostics to resolve where possible, customer faults.Providing a professional technical point of contact to customers.Ensuring incidents are allocated to the most appropriate ‘next.

Cairo

Acting as a Customer interaction network back office frontline in troubleshooting and directing any further issues to the back office teams.

Cairo

Ensure continuous and effective communication between AIESEC and its immediate stakeholders (AIESEC members and the external environment:organizations, NGOs, Universities, Students, communications medias, others ). Establish relevant channels through - campaigns, continuous promotion, marketing materials, promotional materials, events, online initiatives..

Cairo

Working as field engineer for GSM team on installing and troubleshooting motorola cabinets (Horizon 1 and Horizon 2).

Learned how cell phone networks operate through introduction to the architecture and different types of BTS Cabinet. Also, introduced to problems of BTS installation.

Got an insight onDifferent types of Routers, Switches and HubsTypes of networks and OSI modelIntroduction to Building Management System (BMS) and how it is controlled

Bachelor, Communication Egineering

Activities and Societies: Rotaract, AIESEC

High School