Mohamed Morsi Email & Phone Number

Cairo, Cairo Governorate, Eg

Egypt

Egypt

Responsible for the end-to-end relationship with IBM top clients.Engaging with various IBM LOBs creating account strategy roadmap to bring IBM solutions and services to address client’s business needs.Identifying and advancing new business opportunities to closure.Accountable on delivering Signing, Revenue and Client Satisfaction target.Continuously monitoring new industry and market challenges and trends.Supporting the sales and marketing processes with IBM Client Teams to establish clearly differentiated positioning of IBM’s solutions.Managing delivery of effective consulting engagements to achieve the desired outcomes of the client while meeting budget and time commitments.

Driving opportunity identification and transactional revenue for new products (XaaS, Cloud, Industry Solutions, Business services) across enterprise sector in Egypt.Designing and running monthly digital campaigns targeting new relevant buyers.Owning accounts that have client execs but not fully covered, focusing on developing new business streams with new/existing client stakeholders through all relevant F2F, social/digital channels and techniques delivering a differentiated value and driving awareness across the enterprise.

Egypt

Responsible for ensuring IBM is positioned to support how clients want to buy from IBM. Enabling and supporting clients in Egypt in the adoption of e-Purchasing technologies whereby they can streamline and automate their buying experience with IBM as well as enable productivity increases. Identifying new opportunities for Digital Commerce in Egypt through regular F2F meetings with IBM internal stakeholders and IBM customers. Throughout the sales cycle, Responsible for the introduction, Sales, customization, Implementation and Maintenance of Digital capabilities. Examples include: Maintenance Contract Management (MCM), eProcurement (B2B Gateway and eCatalogue), Easy Access Portals (Customized Web Portal), eGBS (electronic GBS approvals system), ShopZ (online ordering of System Z software), Program Management Portal (PGMP) etc..Also acting as Digital selling Country focal point for Egypt, Responsible for increasing the adoption of digital selling techniques across all digital sellers, conducting enablement sessions for new sellers and providing management with weekly progress reports.Team Leader for the winning team in IBM Global sales school, Dubai September'14

Responsible for:- Monitoring systems, customer networks and products, dealing with alerts and events as appropriate.Conducting Initial diagnostics and under take full fault diagnostics to resolve where possible, customer faults.Providing a professional technical point of contact to customers.Ensuring incidents are allocated to the most appropriate ‘next step’ as part of the incident management process.

Cairo

Acting as a Customer interaction network back office frontline in troubleshooting and directing any further issues to the back office teams.

Cairo

Ensure continuous and effective communication between AIESEC and its immediate stakeholders (AIESEC members and the external environment :organizations, NGOs, Universities, Students, communications medias, others ). Establish relevant channels through - campaigns, continuous promotion, marketing materials, promotional materials, events, online initiatives. Being a cross functional portfolio, the role coincides with External Relations to ensure external positioning and brand management and with the Talent management portfolio in the delivery of education to internal stakeholders.

Cairo

Working as field engineer for GSM team on installing and troubleshooting motorola cabinets (Horizon 1 and Horizon 2).

Learned how cell phone networks operate through introduction to the architecture and different types of BTS Cabinet. Also, introduced to problems of BTS installation .

Got an insight onDifferent types of Routers, Switches and HubsTypes of networks and OSI modelIntroduction to Building Management System (BMS) and how it is controlled

Bachelor, Communication Egineering

Activities and Societies: Rotaract, AIESEC

High School