Mohnish Singh Email & Phone Number

Kolkata, West Bengal, India

Driving revenue growth and maximizing occupancy rates for the hotel.Developing and implementing comprehensive sales and marketing strategies.Leading and managing a high-performing sales and marketing team.Building and maintaining strong relationships with corporate clients, travel agents, and industry partners.Overseeing the hotel's branding and public relations efforts.Analyzing market trends and competitor activities to identify opportunities.Managing the hotel's online reputation and digital marketing initiatives.Coordinating with other departments to ensure seamless guest experiences.

Kolkata, West Bengal, India

Leading strategic sales initiatives for a dynamic travel-tech company, driving revenue growth through comprehensive sales strategies. Building and nurturing strong client relationships, I have represented the company at international events in Dubai, Germany, and Singapore, enhancing brand awareness and supporting global business development efforts. As a leader, I oversee a dedicated team, ensuring excellence in client education on sustainability and carbon offset programs.We help hotels make a difference. Learn about our robust hotel rating system, carbon offset tools, IMPPACT program, professional sustainability support services, and even new revenue opportunities.

United States(Remote)

United States

Alight empowers the mindful traveler with one-stop booking of Vetted sustainable hotels and inspires ethical wanderlust and adventure with expert information and trip ideas curated for quality and impact.Each hotel and resort on Alight is vetted for its high standards and awarded a Hotel Sustainability Rating based on seven criteria categories. From building materials and energy usage to local community support, every property receives a score, so guests can make informed travel decisions that align with their values and needs.Alight is also the only booking platform that allows travelers the seamless option of purchasing a carbon net neutral trip, including transportation. Using Alight’s proprietary Carbon Footprint Calculating Engine™, guests select from an ever-growing list of Carbon Offset Projects and see instant results, and can also directly contribute to impactful social programs, at checkout. This groundbreaking feature is a first for the travel industry.Small acts can create big change. When travelers book on Alight they change travel for good.

Kolkata, West Bengal, India

Instrumental in managing a high-performing team, fostering client relationships, and collaborating on effective selling strategies. Reported daily business development activities, issued client contracts, and played a key role in market analysis. Contributed significantly to the company's annual business plan, overseeing contract renewals, and conducting key account health check-ups.Closed a half-million-dollar deal virtually and spearheaded the establishment of offices in Mauritius, Vietnam, and Singapore.Represented the company at international events in Dubai, Germany, Singapore, Prague, France, South Korea, Sri Lanka, Thailand, Abu Dhabi, enhancing brand awareness and supporting global business development efforts. As a leader, I oversee a dedicated team, driving excellence in client education and fostering sustainable business relationships.

Singapore

Kolkata, West Bengal, India

In my role as a Sales Manager specializing in the Travel Trade segment at Lemon Tree Hotels, I orchestrated and executed strategic sales initiatives within the dynamic hospitality sector. My focus on the travel trade segment played a pivotal role in contributing to the overall growth of the organization.With a keen emphasis on effective sales management and client relationship building, I spearheaded the sales efforts for all Lemon Tree Hotels in India. My responsibilities extended to outbound sales activities, diversifying our reach and enhancing the brand's presence in the market.Additionally, I actively contributed to the pre-opening phases of new hotels, ensuring a seamless integration of sales strategies and market positioning. This proactive involvement in pre-opening activities allowed for a strategic approach to capturing market share from the outset.My role encompassed a comprehensive approach to sales, incorporating outbound strategies and leveraging opportunities during the pre-opening phase of new hotels. This approach not only solidified the brand's standing in the industry but also played a crucial role in driving success within the competitive landscape of the hospitality sector.

Chennai, Tamil Nadu, India

As the Corporate Sales Manager at Park Hyatt Chennai, I played a pivotal role in contributing to the revenue growth of this luxury hotel through the implementation of effective sales strategies. My responsibilities encompassed managing sales for key segments, including automobiles, airlines, and technology.Entrusted with the responsibility of client relationship management, I assured the business development of key corporate accounts and travel agents. Daily, I reported business development activities to the Director of Sales & Marketing, providing crucial insights for strategic decision-making.Collaborating closely with the Director of Sales & Marketing, I assisted in preparing forecasting tools and strategies to visualize market scenarios and develop long-range plans aligned with the hotel's annual business plan. This involved defining and developing the market to meet anticipated customer expectations and organizational business forecasts.Additionally, my role included analyzing trends and data to develop selling strategies that adapt to changing needs. Maintaining a professional and close contact with customers, guests, and competition, I fostered goodwill and implemented recommended changes in services and amenities, contributing to the hotel's success.Overseeing the punctuality and appearance of sales employees, I ensured adherence to correct uniforms and maintained a high standard of personal appearance and hygiene, aligning with the hotel and department grooming standards.I actively participated in conducting annual Performance Development Discussions with employees, providing support for their professional development goals. Furthermore, I played a key role in the recruitment and selection of sales employees, contributing to the formation of a high-performing team.

Hyderabad Area, India

Entrusted with the responsibility of client relationship management, I played a pivotal role in assuring the business development of key corporate accounts. Reporting on the daily developments and activities of business development to the Director of Sales, I ensured transparency and alignment with organizational goals.As an essential part of the team, I assisted the Director of Sales in preparing appropriate forecasting tools and strategies. This involved visualizing market scenarios and developing long-range plans for the portfolio of accounts, intricately linked to the Hotel’s Annual Business Plan.Analyzing trends and data, I collaborated with the Director of Sales to develop selling strategies that could seamlessly cope with changing market needs. My strategic approach extended to sourcing business from Kolkata and Delhi, broadening the client base and contributing to the hotel's overall success.As the overseer of all convention center contract creation, I meticulously fulfilled all client needs. This encompassed issuing client contracts, being responsible for obtaining required deposits, and managing final billing statements with precision.Active participation in weekly event planning meetings with Operations and Food & Beverage staff allowed for collaborative planning and execution. My responsibilities also extended to achieving Rooms & Event sales targets, adapting product positioning to ensure alignment with changing market trends.In essence, my role at Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre involved a comprehensive approach to client relationship management, strategic planning, and contributing significantly to the hotel's success in the competitive landscape of the hospitality industry.

Kolkata Area, India

Entrusted with the crucial responsibility of client relationship management, I played a pivotal role in ensuring the business development of key corporate accounts. My commitment to transparency extended to reporting daily developments and activities of business development to the Director of Sales.Collaborating closely with the Director of Sales, I actively assisted in preparing forecasting tools and strategies. This involved visualizing market scenarios and developing long-range plans for the portfolio of accounts, intricately linked to the Hotel’s Annual Business Plan.In my pursuit to define and develop the market, I aimed to meet anticipated customer expectations and align with the organizational business forecast of the portfolio. This approach ensured a proactive response to market dynamics and changing customer needs.Analyzing trends and data, I partnered with the Director of Sales to develop selling strategies that seamlessly coped with changing market needs. My role extended to maintaining professional and close contact with customers, guests, and competitors, earning goodwill and incorporating recommended changes in services and amenities.With a specific focus on the North India Market (New Delhi, Gurgaon & Noida), I sourced business for Hyatt Regency Kolkata. Collaborating with the Training Manager & Departmental Trainer, I played an active role in planning and implementing effective training programs for employees. This commitment to employee development extended to overseeing the punctuality and appearance of sales employees, ensuring adherence to uniform and grooming standards.As part of the leadership team, I actively participated in conducting annual Performance Development Discussions with employees, providing valuable support in their professional development goals. My involvement also spanned the recruitment and selection of sales employees, fostering a high-performing team.

Mumbai, Maharashtra, India

As a Guest Relation Manager at Kingfisher Airlines Limited in Mumbai, I independently handled overall functional management with a focus on enhancing operational efficiency. My role centered on conceptualizing and implementing measures to optimize the guest experience, particularly in arrivals and departures at Netaji Subhas Chandra Bose International Airport.Key Achievements and Responsibilities:- Strategic Service Enhancement: - Formulated and implemented strategic plans to elevate service quality standards, ensuring a seamless and delightful customer experience. - Implemented strict measures in customer care procedures to optimize guest satisfaction and retention.- **Customer Satisfaction Champion:** - Achieved the highest levels of customer satisfaction, evidenced by positive feedback. - Handled reservations, arrivals, and departures, ensuring a smooth and enjoyable journey for passengers.- Client Relationship Management: - Entrusted with the critical responsibility of client relationship management, ensuring satisfactory service and speedy problem-solving. - Reported daily developments and activities of the operation to the Airport Manager, fostering transparency and alignment with organizational goals.My tenure at Kingfisher Airlines Limited was characterized by a commitment to excellence in guest relations, operational efficiency, and strategic service enhancement. I am proud to have contributed to the airline's reputation for exceptional customer service and satisfaction.

Kolkata, West Bengal, India

Gained valuable operational experience in sales within the luxury hospitality sector.

Kolkata, West Bengal, India

Telecalling & Interacting with guest at the front desk.Qualifying local Travel Agents under SOTC preferred program.Reporting to Branch Manager with daily sales activity.General office Administration

Bachelor Of Commerce (B.Com.), Economics

Diploma, Aviation,Hospitality&Travel, A

Cisce, Mathematics And Computer Science, A

Activities and Societies: Cancer Centre Welfare Home And Research Institute, Help Age India by TelegraphPassed out with first division.

Bachelor'S Degree, Economics, A