Career Highlights:• Proven track record of success in diverse roles: Director of Business Administration, Director of Customer Service, Camp Administration, Personnel Management, Customer Service Supervision, Corporate Sales Representation, HR Management Assistance, Administrative Support.• Delivered significant improvements across functions:o Reduced expenses by 15% through strategic cost-cutting measures.o Increased customer satisfaction by 20% through training programs and service quality enhancements.o Achieved consistent revenue growth exceeding sales targets.• Strong leadership and team-building skills: Cultivated and maintained key client relationships, led and mentored diverse teams to optimize cross-functional collaboration.• Demonstrated expertise in streamlining processes: Implemented efficient onboarding processes, automated administrative tasks, and improved operational efficiency.Areas of Expertise:• Business Administration• Customer Service• Personnel Management• Sales• Human Resources• Camp Administration• Team Leadership• Strategic Planning• Process ImprovementTechnical Skills:• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)• Data Processing and Text Entry (Arabic-English)• Customer Relationship Management (CRM) Systems• Project Management ToolsCertifications:• Data Processing and Text Entry Arabic-English (1998)• Strategic Thinking (LinkedIn, 2020)• International Certified Corporate Governance Officer (ICCGO) (Governance & Compliance Academy, 2022)
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Co-Chief Executive OfficerFuture Creators Co. Apr 2024 - PresentRiyadh, Saudi Arabia -
Director Of Business AdministrationAl Ahlia Human Resources Company , Natrec Nov 2019 - Nov 2023Riyadh, Saudi Arabia -
Director Of Customer ServiceAl Ahlia Human Resources Company , Natrec Oct 2018 - Nov 2019Riyadh, Saudi Arabia -
Personal ManagerAl Ahlia Human Resources Company , Natrec Nov 2016 - Oct 2018Riyadh, Saudi Arabia -
Executive Personal AssistantAl Ahlia Human Resources Company , Natrec Nov 2014 - Oct 2016Riyadh, Saudi Arabia -
Managing Assistantالشركة الاهلية للموارد البشرية , ناترك Nov 2013 - Oct 2014Riyadh, Saudi Arabia -
Projects Coordinator & Employment AdministratorCity Security Est 2012 - 2013
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Operations SupervisorEls Educational Services, Inc Mar 2009 - Nov 2011Riyadh, Saudi ArabiaInvestigate customer's problems and find solutions.Communicate with customers via phone, email, or letter.Hire, train, and terminate customer service agents. Handle major incidents that cannot be resolved by agents.Resolve complaints and order issues.Ask customers to provide feedback on agents and customer service experience. Analyze data and statistics.Compile and print reports on overall customer satisfaction.Isolate and identify areas of improvement.
Mohammed Quiyyd Farhan Education Details
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High School
Frequently Asked Questions about Mohammed Quiyyd Farhan
What company does Mohammed Quiyyd Farhan work for?
Mohammed Quiyyd Farhan works for Future Creators Co.
What is Mohammed Quiyyd Farhan's role at the current company?
Mohammed Quiyyd Farhan's current role is CEO.
What schools did Mohammed Quiyyd Farhan attend?
Mohammed Quiyyd Farhan attended King Faisal University, High School.
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