The main my responsibility is :• Design and implement rule for FMS application by PL/SQL knowledge• Design and implement Audit logic for RA application by PL/SQL knowledge• Deploying patch • Writing scripts for application issue for automation performance on servers • Keep systems logs and perform back-ups. • Detect, Analyze and isolate Faults • Generate reports based on customer request • Troubleshoot issues

The main my responsibility was: • Troubleshoot issues • Monitoring of application • Deploying patch • Making necessary recommendation and resolving faults. • Writing scripts for application issue for automation performance on servers • Keep systems logs and perform back-ups. • Detect, Analyze and isolate Faults • Generate reports based on customer request • Communicate with Customer Relation to resolve Customer related problems.

1) LCMS and PPMS Team Leader (2015-2017):• Prepaid Management System (PPMS)• LCMS stands for Loyalty and Campaign Management SystemMain Activity : * Main campaign which I developed with PL/SQL was the Churn Management Campaign. * Define and develop some campaigns per MKT requirement. 2) VAS Support Engineer ( Vitrin and SMSGetway Team) (2013-2014)The main my responsibility was: • Troubleshoot issues • Monitoring of application • Deploying patch • Making necessary recommendation and resolving faults. • Writing scripts for application issue for automation performance on servers • Keep systems logs and perform back-ups. • Detect, Analyze and isolate Faults • Generate reports based on customer request • Communicate with Customer Relation to resolve Customer related problems.

1.QC Team: testing product and writing CER and Project. 2.Researching new telecom product for improving company.