Md Mohsi Ul Alam Email & Phone Number

Rangs Bhaban, 117/A Old Airport Road, Bijoy Sharani, Tejgaon, Dhaka- 1215

- Establish workplace standard; new way of work, standardization & self-management; develop & execute facilities management strategy to meet business goals.- Lead to all project based renovation work included “Rancon Tower”. - Manage the development & implementation of group administrative goals/objectives/ priorities, appropriate service, staffing levels & allocates resources accordingly.- Demonstrate group strategy to direct the administrative facilities & services not limited to all Strategic Business Units to established regulations & guidelines.- Responsible to create, establish & monitor group administrative policies, procedures, ordinances & resolutions.- Monitor & evaluate the efficiency/effectiveness of service delivery methods; assess & control administrative support systems; identify opportunities of improvement & direct the change management.- Represents the group; meets/confers with business entities to discuss policies/procedures & resolve inquires/complaints from internal/external sources & negotiates/resolves sensitive, significant & controversial issues.- Manages the development of administration budget and forecasts; directs/approves expenditures in accordance with group policy; & implement the budgetary adjustments as necessary.- Prepares & recommends long-range plans for group programs & develops specific proposals for action on current/future business needs.- Demonstrate organizational awareness by understanding/championing the identities & respective roles of respective Strategic Business Units.- Introduced new Travel Policy, Benefited Vehicle Policy and developed Fleet Management service included travel-protocol management, EHSS (environment, health, safety & security) Management. - Implement the group administrative policies.

Tigers’ Den House 4 (Sw), Bir Uttam Mir Shawkat Sharak, Gulshan 1, Dhaka-1212.

To manage Administrative Facilities and Employee Services by Fleet management to maintaining effective relationship with relevant stakeholders with the objective to ensure customer satisfaction in compliance to the organizational SLAs and achieve smooth business operations & goals within the limits of corporate policies, procedures & the business plans.- Managing a Fleet of 400+ vehicles with a budget of BDT 527 MN.- Leading “Modern technology based effective Fleet management service agreement” - Ensure that fleet services are available 24/7 across the nation as per the business requirements included employee’s Pick & Drop services, Technical and other business movements, ensure on time fuel supply through effective implementation of fuel issuing process by concerned support staffs- Initiate and design projects in order to improve the efficiency of fleet management service and get management’s approval for their implementation, prepare and implement projects as per agreed time plan.- Preparation of specification, BOQ (bill of quantity), budget to facilitate RFQ (request for quotation) float & pre-bid session. - Ensure annual health audits are conducted for all existing vehicles by internal and external auditors in accordance with government laws and company standards, Analyze audit reports, provide recommendations and ensure implementation, Ensure training sessions are conducted for all drivers to enhance professionalism.- Regular monitoring & enhancing “VMS” (vehicle management software) to run operation smoothly.- Coordinate with Security Governance & EHS Team to ensure safe travel of high officials. - Managing OPEX & CAPEX budget with alignment of business plan & perform cost analysis to determine operational strategies to minimize operating overheads- Maintain constant liaison with external & internal stockholders to ensure proper plans with the guide line of regulatory authority with safety standards.

Tigers’ Den House 4 (Sw), Bir Uttam Mir Shawkat Sharak, Gulshan 1, Dhaka-1212.

OBJECTIVEAs a Facility Manager; offers significant accomplishments during 10-year history, providing domestic & international facility management & Hospitality services within large corporate & complex environment. PROFILECurrently leading a team of fleet management professionals to support core business. Background includes capex & opex project management, facility management, in-house operation & maintenance and hospitality management services.CAREER HIGHLIGHTS Acting as a “Head of Facilities & Services“ from 16th December, 2016.  Nominated as the “Best performer’ 2015 & achieved “Outstanding performer’ 2016) for extraordinary performance Core member of “green & sustainable office environment” campaign in Bangladesh Managed facility management portfolio of more than BDT 527 MN Successfully organized biggest in-house events of Bangalink Successfully implemented “open office” & “new way of working” Optimization of 46% operational expenditure within 2 years Pioneer of “In-house Facility modernization” project Core member of following projects; -“1.2 MW power up-gradation of substation at HQ” -“Office Consolidation”CERTIFICATE &TRAINING COURSES (organized by Banglalink).Topic of certificate courses are as below ;- “Advanced Excel” - “Problem Solving & Decision Making” - “Ownership & Accountability” - “Business Presentation & Communication Excellence” - "Time & Stress Management" - "Result Orientation"- “Introductory Training on First Aid” from Bangladesh Red Crescent Society

Dhaka, Bangladesh

Tigers’ Den House 4 (Sw), Bir Uttam Mir Shawkat Sharak, Gulshan 1, Dhaka-1212.

To manage & maintain Facility Management Services to support core business activities of the organization by ensuring most sustainable and efficient working environment for its employees as well as responsible for improvement and delivery of business critical services in the field of facilities management.- Achieve operational objectives by strategic reviews; implementing productivity and quality parameter to meet internal customer-service standards & ensuring regulatory & legislative requirement meets as per business requirements- Plan, manage, supervise, control & ensure countrywide all regular Administrative Facilities under Cleaning operation management, Cafeteria & refreshment service management, Plantation management, In-house Event management and Non-tech item purchase management as per define strategies across the company according to policies best allocation.- Organize biggest event “Employee IFTAR get-together party” on 2016 whereas 1650+ participants under 5 different regions. - Design, develop and ensure in time implementation of in-house facility management to attain higher efficiency & height productivity- Plan, prepare, monitor & execute yearly OPEX & CAPEX budget with alignment of business plan & achieve financial objectives by anticipating requirements & inventory management

Tigers’ Den House 4 (Sw), Bir Uttam Mir Shawkat Sharak, Gulshan 1, Dhaka-1212.

Joined as a executive on February 2009 then promoted to Facility Senior Executive on April 2012.- Guideline preparation & development of different operation module to ensure in-house facilities for all internal stakeholders through effective way within the available resources to maintain the company policy- Preparation of specification, BOQ (bill of quantity) & budget to facilitate RFQ (request for quotation)- Manage Office furniture, maintenance & Cleaning operation to 52 different locations whereas 600,000+sft and implemented the service package based agreement (nationwide) also. - Manage Cafeteria & refreshment management to 11 different (nationwide) locations whereas 1400+ consumers/day. In addition, cafeteria facility extended to regional offices. - Coordination with EHS and cafeteria management team section regarding standards of quality control, hygiene, and health and safety of cafeteria.- Organize all in-house event to the different occasion of Bangalink such as Bangalink Birth Day, 10 MN subscribers, 20 MN subscribers, 30 MN subscribers, 3G celebration, different local cultural based event and so on.- As per new office & renovation related project based task, ensure electrical home appliance facility under non-tech item purchase management. - Bill processing after verifying against purchase order or deliverables from vendor- Resolved/closed/completed all task raised through the admin helpdesk pool within the agreed SLA & also communicate with user regarding their raised problems & also provide them solutions with user satisfaction. - Conducting high electrical equipment as power generators, AC-HVAC system, chiller operation and also monitoring sub-station schedule task to ensure smooth power supply under power operation management.- Establishment of rent payment management for BTS, MSC & Office.- Conducting Petty cash management & frond desk operation under Administration division.

Airport Road, Dhaka Cantonment, Dhaka-1206.

Job Field/Type: Front Desk-Front Office Department.As a customer service professional, engaged to ensure the complete satisfaction for in-house guest.Accomplishment:• “BRAVO” award from Carlson Hotels Asia Pacific-for the performance during 2006.• “Radisson Award” for professional approach to the assigned job for the year 2007.• Nominated “Radisson Star of the Month” for April, 2007Responsibilities:• Acted as a Duty Manager at Night Shift• Acted as a Shift-Supervisor for Front Office Operation • Loyalty card & points conducted.• Room reservations, Travel & protocol• Bill conducting included foreign currency & Traveler’s cheque. Training:• “Yes I Can!” (Customer satisfaction oriented) training from “Carlson Hotels Worldwide” on 7th July, 2008.• “Orientation Training program” from Radisson Blu Dhaka Water Garden Hotel on 10th June, 2006

Hrmc, Human Resources Management Competencies

Pgdhrm, Post Graduate Diploma In Human Resources Management, A+ (Gpa 4 Out Of 4)

Mba, Master Of Business Administration

Bachelor Of Commerce - Bcom, Business Studies