As a Network Engineer at Google, I am responsible for ensuring the reliability, availability, and performance of the network infrastructure that supports Google's products and services. I work with cutting-edge technologies and tools to monitor, troubleshoot, and optimize the network operations across multiple platforms and regions.I have a strong background in Cisco technologies, having worked as a Customer Project Specialist and a Technical Consulting Engineer at Cisco for nearly two years. I have multiple Cisco certifications, including CCNP, CCNA, and DEVASC, as well as ITIL 4. I have experience in designing, implementing, and managing LAN switching, FHRP, VSS, and Catalyst switches for various global clients. I have also contributed to data analysis, predictive problem management, and proactive health checks for Cisco's customers. I am passionate about cyber security and ethical hacking, and I am always eager to learn new skills and technologies in this domain. I have a Bachelor's degree in Computer Science from Amity Education Group, where I acquired a solid foundation in programming, data structures, algorithms, and networking. I am also an amateur photographer, and I enjoy capturing moments and stories with my camera.
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Technical Program ManagerGoogleDublin, Ie -
Network EngineerGoogle Nov 2022 - PresentBengaluru, Karnataka, India -
Customer Project SpecialistCisco Jan 2022 - Nov 2022Proactive with Data-Focus for HSBC branch and campus worldwide in 60+ countries.Designed, created, and implemented proactive health checks IAW customer requirementsand Cisco standards.Predictive Problem Management - Conducted Data Analysis and advise support team andcustomer of anticipated future problems proactively.Data Analytics - Identified incident trends, drove the reduction of incidents by analyzingmonthly alarm and ticket data, investigated and resolved problems.Provided Customer and Technology trending analysis and reporting.Investigated and drive optimization opportunities related to Ticket Enrichment AutomationServed as Subject Matter Expert (SME) for Automated and Manual Proactive ChecksWorked closely with the team operations manager and incident manager to assist withcreation and CSI for Problem Management related processes.Provided technical leadership, guidance, and training to less experienced engineers.Experienced with troubleshooting and investigating device and networking issuesmethodologies. -
Technical Consulting Engineer IiCisco Aug 2020 - Jan 2022Bengaluru, Karnataka, IndiaLAN switching technologiesVSS and stackingFHRP ( HSRP, VRRP , GLBP )Catalyst switches 1k, 2k, 3k, 4k, 6k, 9k.Worked on TAC service requests involving a wide variety of issues with multiple vendors.Worked with many global clients to resolve the complex issues of VLANs, inter-VLANrouting, STP, RSTP, port aggregation & link negotiation.Responsible for coordinating/driving customer technical issues with cross-functional teamsTAC/BU/engineering.Identifying and resolving network related problems on bridge calls with multiple partiesinvolved.Performed troubleshooting and advised, the recommendations for the configuration of thenetwork with the new Cisco devices they are introducing to the network.Worked on Root cause analysis for outages and discuss with stakeholders regarding lessonlearned and mitigation plan.Configuring VLANs, STP, VTP and Inter-VLAN routing in LAN environment.Experience in arranging and delivering trainings on various technologies and platforms asper the project requirements.Filing several bugs/defects on the Catalyst platform.Scheduling Team availability and arranging resources as required by the team.Mentoring new hires to ease their transition into the team. -
Consulting EngineerCisco Jan 2020 - Jun 2020BangloreDeveloped a log analyzer for binary trace files using Elk stack.Worked on networking operations.
Mohsin Alam Skills
Mohsin Alam Education Details
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Computer Science -
Hamdard Public SchoolScience
Frequently Asked Questions about Mohsin Alam
What company does Mohsin Alam work for?
Mohsin Alam works for Google
What is Mohsin Alam's role at the current company?
Mohsin Alam's current role is Technical Program Manager.
What schools did Mohsin Alam attend?
Mohsin Alam attended Amity Education Group, Hamdard Public School.
What skills is Mohsin Alam known for?
Mohsin Alam has skills like Public Speaking, Microsoft Word, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Powerpoint, Management, Leadership, Social Media, Lightroom, Adobe Photoshop, Amazon Web Services.
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Mohsin Alam
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Mohsin Alam
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