Mohsin Alam Email & Phone Number

Pakistan

Responsible for nationwide Huawei Datacom devices integration, migration, version/patch up-gradation, board/link expansion, and license activation.• Assist field engineer for installation, integration, migrations, and ATPs of new nodes.• Responsible for creating MOP's, Design Document, Scripts, Topology diagrams, Port mapping, and RCAs.• Responsible to monitor the activities, control activity time window, and follow-up KPI's during cutover.• POC for customer Operation teams communication on customer premises and arranging meetings, presenting solution or proposal when required.• Responsible for third party devices integration while on-site project support.• Key team member to provide support during night activities.• MPLS backhaul and VPN scalability technologies including MPLS VPN/HVPN.• Routing protocols including BGP, MP_BGP, ISIS and OSPF.• KPI, SLA, Trouble ticket, work order, reports, ATP, Project management, documentation.• On-site and remote project support and delivery.Project: Pakistan Jazz IPRAN | Remote Delivery• Responsible for duties as Backup Team Lead including team management for daily/weeklyactivities.• Responsible for team capability plan sharing and improvement with technical trainings.• Responsible for overall project delivery and overcome problems/issue identified.• Planning and performing activities for CSG/ASG/ASBR/RR integration with IPCore.• Planning and performing activities for MPLS Tunnels and BGP Peering for CSG/ASG's.• Planning and Performing activities for IPRAN/BSD/IT Cut-overs and network rectifications• Responsible for troubleshooting and recovery of services after activity• Creating MOP/Script/Topology for each covered scenario for smooth performing of activity• Preparing HLD/LLD/PPT/Service Flows for new scenarios for better understanding

Lahore, Pakistan

My Responsibilities are:• Configuration and management of IP/MPLS core network elements including Cisco 7600 series, GSRs 12000 series routers and Cisco 6500, 3400, 3700, 3800 series catalyst switches in Wateen’s metro and longhaul networks.• Design and Troubleshoot of MPLS L2/L3 VPN services on different last mile media type networks.• Control incoming and outgoing traffic using BGP attributes with PTCL as secondary provider.• VPN Provisioning for Corporate customers to provide VPN services to access their resources securely.• Configuration of MPLS L2 and L3 VPN on various media types like Fiber, GPON, and ISM.• To coordinate with upstream providers for optimization and other related issues.• Manage Bandwidth capacity on upstream links efficiently to avoid any congestion in network load.• Lavel-2/3 Support by opening ticket with Cisco TAC Engineer.• Deployment and management of upstream links/Internet gateways & NNIs.• Coordination with Field Engineers for End to End Customer/Core service verification and troubleshooting.• Pro-active monitoring, Identify, diagnose and resolve network problems.• Perform Proactive maintenance activities of hub site nodes around the country.• To Test the network equipment in test chassis like, supervisor engines, line cards and SPA before PM activities.• Metro HUBs 10G Up-Gradation , execution and supervision Level-1 team for up-gradations of supervisor engines, 10G line card installations and IOS up-gradations on Metro Hubs (Cisco 7600 Series).• Configuring Cisco ASA firewall (5510,5520) for Site-to-Site IPSec VPNs, Denying and allowing connections using ACLs and High Availability with Active -Standby and Active – Active with multi-Context Mode

Lahore, Pakistan

• NMS Transmission Network Monitoring• Daily Optical Fiber Cable cut restoration report• Feasibility Reports for new corporate customer fiber connections• To carry out Shutdown activities for shifting of load on new Fiber Cable• Investigating the complaints on a network level (checking for network outages etc.)• Respond to technical queries related to Internet, Voice and Data services on different platforms• Receiving and acknowledging escalated technical complaints from the corporate complaint Helpline• Maintenance and enhancement of Optical Fiber Cable Junction, Access Network and Cooperate Customers.• Take all possible measures to timely resolve customer query and process them in accordance with Established procedures and policies• Coordinating with engineering teams (Core, Wireless Operations, VSAT, Fiber) regarding respective issues

Lahore, Pakistan

Worked on following Technologies:• Maipu • Cisco• Juniper• Huawei and Cisco Routers• Raisecom switches for PRI services• Maipu 1800 with 3g module for Data connectivity through cellular networks• Billion Router for 3/4G data connectivity• MikroTik• Cisco ASA• Juniper SRX