"A Dedicated, Highly Skilled, Motivated & Reputable Client Relationship Executive with Exceptional Multi-Tasking & Organizational Skills with +11 years of Extensive Local & Multinational Exposure in Sales & Customer Service. With Strong Expertise in customer relationship management (CRM) practices. Now Looking a Strategic Role in Dynamic Organisation to contribute acquired skills towards formulating and achieving long term Organisation Goals"
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Guest Relation ExecutiveMint Stay Sep 2022 - PresentUnited Arab Emirates -
Flight AttendantQatar Airways Jul 2016 - Feb 2021Doha, Qatar -
Cabin Crew At Etihad AirwaysEtihad Airways Jun 2013 - Feb 2016Cabin crew (FA)Job Responsibilities:Responsible for maintaining safety and security of the aircraft and guest at all timesAttending a pre-flight briefing, during which air cabin crew are assigned their working positions for the upcoming flight. Crew are also informed of flight details, the schedule and if there are passengers with any special requirements, such as diabetic passengers, passengers in wheelchairs or the number of infants on board;carrying out pre-flight duties, including checking the safety equipment, ensuring the aircraft is clean and tidy, ensuring that information in the seat pockets is up to date and that all meals and stock are on board;welcoming passengers on board and directing them to their seats; informing passengers of the aircraft safety procedures and ensuring that all hand luggage is securely stored away;checking all passenger seat belts and galleys are secure prior to take-off;making announcements on behalf of the pilot and answering passenger questions during the flight;serving meals and refreshments to passengers;selling duty-free goods and advising passengers of any allowance restrictions in force at their destination;reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations;giving first aid to passengers where necessary;ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers;Emirates Airline Group
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Baggage Service AgentEmirates May 2011 - Apr 2013Responsible for maintaining safety and security of the ramp at all times • Monitor customer safety during boarding and deplaning, and assist customers in a friendly and courteous manner • Marshall aircraft on the ramp (includes directing, assisting and parking all arriving, departing and towed aircraft) • Transfer baggage to all airlines• Observe safe ground handling procedures and maintenance of ground handling equipment, including the performance of equipment checks • Comply with all safety procedures and Station Policies • Responsible for courteous, prompt, accurate and careful handling of customer baggage, airfreight and COMAT (continuous lifting, loading/unloading, sorting & transfer of baggage, freight, COMAT) • Service aircraft as needed (aircraft lavatories, portable water, window wash, de-icing and commissary items • Assist in ramp set-up and storage of equipment and baggage • Constant communication with Operations, Flight Crew personnel and other ground personnel • Miscellaneous duties as assigned by Supervisor and ManagerRoyal Ascot hotel Bur Dubai -
Front Desk OfficerRoyal Ascot Hotel Bur Dubai Jan 2010 - Apr 2011Handling the cash flow Assist guest relations in greeting, rooming, and sending off VIP guests.Responds guest needs and resolve related problems.Effectively manage staffing costs and preparing efficient work schedules in line with legal requirements.Ensure the consistency of provided services.Coach, council, discipline staff, provide constructive feed back to enhance performance.Provide functional assistance and direction to all departmentSupervise and direct front office and reservation personalReact to situations to ensure guests receive special attentionAnalyses and approve discounts and rebates
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Front Desk OfficerRoyal Ascot Hotel Jan 2010 - Apr 2011Handling the cash flow Assist guest relations in greeting, rooming, and sending off VIP guests.Responds guest needs and resolve related problems.Effectively manage staffing costs and preparing efficient work schedules in line with legal requirements.Ensure the consistency of provided services.Coach, council, discipline staff, provide constructive feed back to enhance performance.Provide functional assistance and direction to all departmentSupervise and direct front office and reservation personalReact to situations to ensure guests receive special attentionAnalyses and approve discounts and rebates Pearl Continental Lahore
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Banquet F&B OfficerPearl Continental Lahore Pakistan Jul 2009 - Dec 2009Ensuring the Quality of the FoodOrganizing Parties & Looking after foreign delegationsThe preparation of ingredient for the curry dishesPreparation of curry dishesOrdering the ingredients required for the dishes on the menu Involved in the preparation of the dishes as per orderAssisting in all other kitchen related dutiesAbacus consulting TELENOR Project PAKISTAN
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Team LeadAbacus Consulting Apr 2007 - Dec 2009Pakistan -
Floor SupervisorVirtual Call Center Jul 2008 - Jan 2009Job Responsibilities:Maintaining the floor disciplineTaking calls of disputed guest and try to retain themCheck sales report daily and implement new ideas to increase with customer servicesTake care of staff needs and there duty planDaily reporting to manager regarding my shift details.Virtual Call Center
Mohsin Khan Education Details
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University Of The PunjabE-Commerce -
Punjab UniversityHotel Management -
Higher Secondary SchoolIntermediate; B.I.S.E; Matriculation
Frequently Asked Questions about Mohsin Khan
What company does Mohsin Khan work for?
Mohsin Khan works for Mint Stay
What is Mohsin Khan's role at the current company?
Mohsin Khan's current role is Client Relationship Executive.
What schools did Mohsin Khan attend?
Mohsin Khan attended University Of The Punjab, Punjab University, Higher Secondary School.
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