Mohsin Mehmood Email and Phone Number

* Installation & Maintenance of ELV systems such as CCTV (analog and IP), Fire Alarm (field devices and panels), Access Control Systems (readers and controllers),WAP and UPS. * Report to the project manager on daily basis regarding the site updates and escalate issues. * co ordinate with the supervisors, technicians for smooth flow of the work as per schedule. * Attending site meetings along with the PM for co ordination with other system. * Jot down minutes of meetings for future references. * Reading and interpreting the drawings to the technicians to execute the site activities. * Preparing the submittals with storage calculations and field of view layouts for the consultants. * Hands on experience in structured cabling, preparing fluke test reports. * Verifying patch panel & outlet labeling and checking onsite in liaison with draftsmen for as built drawings. * Assisting in configuration of conventional fire alarm panels. * Fair knowledge of fiber optics, splicing, OTDR and power meter testing.

* Installation & Maintenance of ELV systems such as CCTV (analog and IP), Fire Alarm (field devices and panels), Access Control Systems (readers and controllers),WAP and UPS. * Report to the project manager on daily basis regarding the site updates and escalate issues. * co ordinate with the supervisors, technicians for smooth flow of the work as per schedule. * Attending site meetings along with the PM for co ordination with other system. * Jot down minutes of meetings for future references. * Reading and interpreting the drawings to the technicians to execute the site activities. * Preparing the submittals with storage calculations and field of view layouts for the consultants. * Hands on experience in structured cabling, preparing fluke test reports. * Verifying patch panel & outlet labeling and checking onsite in liaison with draftsmen for as built drawings. * Assisting in configuration of conventional fire alarm panels. * Fair knowledge of fiber optics, splicing, OTDR and power meter testing.

Provide trouble shooting, technical support, product information to the customers.Must provide FCR (First Call Resolution) by taking ownership of the complaint/information.Ensure adherence to the grids, standards and policies given by the management.Register all client complaints, and questions in the system, taking complaints only when necessary, and avoiding unnecessary complaint logging.Maintain a high level of customer satisfaction throughout the process and provide complaint reference for future correspondence to the customer.Participate in daily Shift meetings held by Shift supervisors, as well as any training sessions/refresher courses.Must be well organized, able to work with less/ no supervision.