Accomplished Scrum Master and Senior Delivery Manager with a robust background in international operations managementspanning 14+ years across Telecom, IT, E-commerce, Insurance, Retail, FNA, and Mortgage industries.Proven expertise in driving Agile methodologies and leading cross-functional teams to deliver high-quality results. Skilled infostering a collaborative environment, optimizing workflows, and ensuring adherence to Agile principles. Proficient in facilitatingScrum ceremonies, managing backlog grooming, sprint planning, and sprint reviews.Adept at leveraging MS Office tools for efficient project management, data analysis, and reporting.Certified Scrum Master (CSM) with a postgraduate degree in Master of Business Administration (MBA) from the University ofPune. Currently excelling in managing technical and non-technical operations while empowering teams to achieve projectsuccess and continuous improvement.