In my role as General Manager at ZENTRIS Management Training in Dubai, UAE, I oversee all aspects of the organization's operations, from strategic planning to team management. I focus on driving growth and fostering a culture of innovation to achieve our business goals.

Designed and delivered basic HSE and activity-based training courses, leading to enhanced employee safety and compliance.Developed customized training materials, including multimedia content, enhancing learner engagement and retention.Prepared and analyzed training evaluation reports to assess course effectiveness, resulting in continuous improvement of training programs.Created and maintained comprehensive training documents, such as course descriptions, student manuals, trainer manuals, feedback forms, and training databases, ensuring consistency and quality in training delivery.Managed the procurement of training materials and negotiated with vendors to secure optimal deals, reducing costs and increasing resource availability.Obtained necessary approvals from regulatory authorities and maintained close relationships to ensure legal compliance, safeguarding the company's operational integrity.

Enhanced annual training revenue through the development and delivery of innovative and customized training programs, driving client satisfaction and repeat business.Developed and implemented a wide range of training programs tailored to meet the specific needs of clients, improving participant engagement and knowledge retention.Managed and maintained accurate training records and qualifications, ensuring compliance with industry standards and client requirements.Provided strategic guidance to the business development team, leading to the acquisition of new clients and the expansion of service offerings.Fostered long-term partnerships with clients and stakeholders.Ensured compliance with health and safety regulations through rigorous training content, reducing workplace incidents and enhancing the overall safety culture within client organizations.

Designed and delivered customized health and safety courses, exceeding client expectations.Enhanced quality standards through proactive management of new and existing courses.Successfully coordinated remote training teams across offices in Kuwait, Pakistan, Qatar, and India.Provided crucial management information reports, driving strategic planning, budgeting, and course expansion.

Responsibilities:1. Allocation of Sales Targets and strict follow up for their achievement.2. Increased sales by enhancing product range and innovative renovation arrangements of Café3. Cross comparison of vendors for Raw Material regarding prices and quality of supplies.4. Coordinated work with finance and production departments for cost control.5. Arrangement & planning of stock distribution as per demands to avoid discard.

Responsibilities:1. Planning of product distribution and display to maximize the sales of the company.2. Distribution planning for Replenishment of regular demands from point of sales.3. Managing Supply Chain operations and blasting out bottle necks.4. Stock consolidation and planning for the promotional campaigns i.e. Sales and Exhibitions.5. Managing bar-coding system, ERP and its related issues.

Responsibilities:1. Generating Sales according to Sales Targets set by Management.2. Using literature of institute and available training resources to stay up to date on courses3. Assisting in ensuring that the course presentation area is clean and well organized.4. Determining student requirements and recommending appropriate courses accordingly5. Maintaining quality of coaching by establishing and enforcing organizational standard.