Setting Strategic Direction: Responsible for defining the company's strategic direction in the recruitment services industry. This involves analyzing market trends, identifying growth opportunities, and developing plans to expand the company's market presence.Leadership and Team Management: Provides leadership to the executive team and guides the overall direction of the company. They foster a positive and collaborative work culture.Business Development: Tasked with driving business development efforts to acquire new clients and expand existing relationships. This involves networking with key industry players, attending conferences and events, and developing partnerships to increase the company's client base.Client Relationship Management: Oversees client relationships and ensures that the company delivers high-quality recruitment services to its clients. They may personally engage with key clients to understand their needs and address any concerns or issues.Financial Management: Responsible for managing the company's finances and ensuring its financial stability and growth. This involves setting budgets, monitoring expenses, and maximizing revenue streams through effective pricing strategies and cost management.Operational Oversight: Provides oversight of the company's day-to-day operations to ensure efficiency and effectiveness. This includes optimizing internal processes, implementing best practices, and leveraging technology to streamline workflows.Quality Assurance: Establishes quality standards, monitors performance metrics, and implements continuous improvement initiatives to enhance service delivery and client satisfaction.Innovation and Adaptation: Fosters a culture of innovation and encourages the exploration of new technologies and methodologies to improve recruitment processes.Brand Building and Marketing: Plays a key role in building the company's brand and reputation in the recruitment services industry.

Establishing Vision and Mission: Responsible for defining the overarching vision and mission of the travel and tourism agency. This involves determining the agency's goals, values, and direction.Business Planning and Strategy: Developing a comprehensive business plan and strategy. This includes identifying target markets, analyzing competition, setting pricing strategies, and outlining marketing plans.Building the Brand: Plays a key role in establishing and building the agency's brand identity. This involves creating a compelling brand story, designing logos and visual assets, and developing brand messaging that resonates with the target audience.Client Acquisition and Relationship Management: Involved in acquiring new clients and nurturing existing relationships. This includes networking, attending industry events, and engaging with clients to understand their needs and preferences.Product Development and Innovation: Drives the development of unique and innovative travel products and services that differentiate the agency from competitors. Financial Management: Oversees the financial aspects of the agency, including budgeting, forecasting, and financial reporting to ensure that the agency operates within budgetary constraints and maintains profitability.Marketing and Promotion: Developing and implementing marketing strategies to promote the agency's services. This involves creating marketing campaigns, managing digital marketing efforts, and leveraging social media to reach potential customers.Quality Assurance: Ensuring high-quality service delivery is essential for maintaining customer satisfaction and loyalty. Establishes quality standards, monitors performance metrics, and implements measures to continuously improve service quality.Compliance and Risk Management: Ensures that the agency operates in compliance with all relevant laws, regulations, and industry standards.

Key Achievements:• Successfully established and implemented company’s HR Policy and Procedures• Initiated Grading & Structure of company blue- and white-collar staff• Devised an effective and simple Compensation & Benefits Structure • Designed and implemented the HR Module of ERP in coordination with service provider• Developed & implemented employee performance evaluation, increments and promotions policy• Established & applied company disciplinary policy, code of ethics policy, workers welfare policy and business continuity planDuties & Responsibilities:• Leads all overall HR Operations, Policies and Procedures but not limited to the below:• Manage Selection, Recruitment and Orientation of new staff • Oversee on boarding and off boarding process• Supervise payroll for the employees including the overtime and timesheet management for 500+ employees• Develop job descriptions for each designation in the company• Update and maintain Organizational chart of company/Group of Companies• Maintain the HR record of employee for group of companies• Analyze and Select of Health insurance/Workman Compensation as per the business requirement in the budget with optimum benefits.• Administer EOSB (End of service benefits) • Manage Leave, final settlements and sick leave for 500+ employees • Develop company overheads and manpower budget for estimation and tendering purposes.• Manage and update manpower mobilization, demobilization and requirement for all current & upcoming projects• Supervise visas, labour quota, EID, and renewal process• Separation (Termination, Resignation & Retirement) • Initiate Training and Development (in-house and out sourced third party) of blue- and white-collar employees workers in coordination with the department heads.

• Supervised & monitored Annual Leave/Sick Leave entitlements & attendance records for JV and CCC in HRMS system.• Attended to inquiries of staff, related to JV matters and address each concern accordingly.• Led manpower mobilization and demobilization planning experience in coordination with the JV Project Management and liaise with CCC HQ.• Recruited staff as required by Project Management and arranged recruitment campaigns to recruit skilled & unskilled workforce from South Asian Countries• Managed onboarding process to include orientation of HR policy and procedures of the company, deploy of them to assigned departments, and resolve the staff complains• Coordinated staff visa renewal, Emirates ID renewal, Insurance and all legal documents renewal as per UAE labour department.• Managed yearly performance evaluation of all the staff and workers ions / increments.• Supervised the HRMS updates and system generated reports.• Developed organizational chart for the department and weekly, monthly and yearly reports related to HR.• Supervised hotel bookings, flight booking for staff leave and business trips • Prepared monthly payroll of staff and workers in coordination with accounts.• Correspond & coordinated with staff transfer and release of staff and workers to other projects• Liaised with CCC & Partner’s headquarters with regards to staff proposals and deployment• Coordinated staff & labor accommodation while closely monitoring all facilities • Supervised project welfare labor committee and address grievances of both staff & labour. • Engaged with the workers to address grievances by coordinating with the responsible person/department for feasible solution.• Ensured availability of site kitchen items (refreshment) and stationary for staff.• Developed and managed new strategies for the off-boarding process to include exit surveys & questionnaires

• Arrangement site meetings with sub-contractors and JV• Preparing daily progress sheet of steel and precast panels installation• Correspondence with sub-contractors and client on admin Issues• Staff and labor allocations as per sections requirements• Maintained back charges of the labor supplied to the sub-contractors

• Responsible for the Manpower allocation for all running sites.• Managed staff leave entitlements records• Assisted manpower planning as site Administrators requirement.• Coordinated time sheet submission of all sites for workers’ wages• Maintained the attendance record of staff members for their compensation and leaves.