 Experience in Development, Administration in Salesforce.com and Force.com. Helping users with the appropriate resolution and create KB articles as in when required. Administrator issues like creating, activating, deactivating users, profile and permissions. Experience in designing of custom objects, custom fields, custom Tabs, custom reports, design of Visualforce Pages, Dashboards, Apex Classes, Controllers & Triggers and various other components as per the client and application requirements. Data migration– import and export. Experience using Salesforce Administration (SFA), Profiles, Creating Roles, Page Layouts, Org-Wide default ,Sharing rules, Work Flows, Approval Workflow, General Organization wide and user-level customizations. Proficient in using meta-data migration tools like Eclipse IDE and SalesForce Apex Data Loader. Keep application users informed about system functionality, enhancements and latest Releases. Posessing excellent communication and collaboration skills to lead and work in concert in diverse group effectively. Providing Enhancement and maintenance support to client for application.

Developing and testing Plugins, Workflows, Java scripts, Custom ASP.NET Web Pages to use as Iframe in CRM, Custom Windows Application to integrate with CRM,Customizing CRM and Deployment.

Development, Customization and Configuration.