~ Web and Systems Administration:Network, set-up and administration, Database Administration (MSSQL) and recovery, Mail Server Administration, Hardware / Software resource requirement analysis, Backups Administration, Domain and mail server migration, Configuring KVM Switches and installation, Wireless network and peripheral management including wireless router handling, Data sharing protocols, DHCP, DFS, DNS and Terminal Server 2003, Acronis Backup on Server 2003-2008-2012, configuration… Show more ~ Web and Systems Administration:Network, set-up and administration, Database Administration (MSSQL) and recovery, Mail Server Administration, Hardware / Software resource requirement analysis, Backups Administration, Domain and mail server migration, Configuring KVM Switches and installation, Wireless network and peripheral management including wireless router handling, Data sharing protocols, DHCP, DFS, DNS and Terminal Server 2003, Acronis Backup on Server 2003-2008-2012, configuration and management of Firewalls, VPN client (FortiClient), Managed Switch (Cisco, Nortel etc.), Antivirus Management and printer management.~ IT Infrastructure Management: Windows servers and workstations setup and administration, management of service desk, incident and problem management, software troubleshooting (resolving any Operating system / application / user training related issues and making reports and queries to fulfill the requirement of various departments), Mail – user management.~ Remote setup and maintenance of all the high availability windows servers installed in n-tier model with web, application and database tiers behind a set of load balancers using windows and third party load balancing products~ Escalate issues involving product limitations by engaging product development teams~ Coordinate for the fast resolution of high visibility tickets raised with Microsoft or other service providers like ISPs and datacenter vendors~ Configuring IP Based Cameras and their Client~ Managing Video and Audio Conferencing facilities~ Vendor management & coordination.~ EPBAX system and vendor management Show less

~ Deputed by CMS to handled 3 HPCL premises (up to 250 users) ~ IT Infrastructure Management and Administration~ Maintain and setup LAN using Microsoft technologies~ Assign and manage calls as per need

~ Troubleshoot and maintain desktop systems and laptops~ Assign and manage calls as per need