With over 10 years of experience in Sales Support, Operations, and Customer Service across the shipping, logistics, telecom, and e-commerce industries, I am dedicated to driving operational excellence and delivering impactful business results. I recently completed my MBA in Operations Management and am pursuing a Post Graduate Diploma in Data Science and Analytics to deepen my expertise in process optimization and data-driven decision-making.In my current role with the Cold Chain Logistics (CCL) and Lead Logistics Contracting team at Maersk, I specialize in optimizing processes, reducing turnaround times, and improving closure rates. Leveraging my data analytics skills, I’ve been able to identify and close revenue leakage gaps, providing actionable insights that directly enhance business performance.I thrive in cross-functional environments, consistently collaborating with finance, operations, and sales teams to align objectives and drive organizational success. My focus on continuous improvement and innovation enables me to meet and exceed targets while fostering strong team collaboration.I’m always excited to connect with like-minded professionals who are passionate about operational efficiency and strategic growth. Let’s connect!