• To respond to customer inquiries and provid information about banking products and services, including account balances, transaction history, interest rates, and fees.• Processing customer transactions, including deposits, withdrawals, and finances payments, while ensuring accuracy and compliance with banking regulations• Identifying opportunities to cross-sell banking products and services to customers, such as credit cards, finances, and investment products, and referring them to appropriate departments• Resolved complex customer issues and complaints, including account disputes, fraudulent transactions, and billing errors, in a timely and effective manner• Collaborate with colleagues in other departments, such as finance officers and financial advisors, to provide comprehensive solutions to customer needs• Maintained accurate customer records using banking software and CRM tools, and ensured compliance with regulatory requirements.

• Maintaining all auction related details.• Handling the documentation for the new auctions.• Preparing the auction advertisements throw the local newspaper & SMS broadcasts.• Organize the customers and the sale process during the auction. • Preparing sale letters for the sold items .• Scheduling and quality control.• Documents Controller.• Interaction with clients and customers.• Other duties as assigned.

• Inventory management• Record-keeping• Stocktaking• Logistics and supply chain management• Proficient in inventory management software• Attention to detail• Time management• Interpersonal skills• Ability to work under pressure