Mohyuddin Shan Email & Phone Number

Brampton, On, Ca

Mississauga, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Canada Area

Supervised staff, developed schedules, assigned work and monitored performance of teamUpdated and maintained information on companies website and serving as the point of contact for inquiriesHeaded the upgrade of hardware for 4 locations, coordinated with venders, purchased equipment and peripheralsProviding technical support to staff, including but not limited to, hardware troubleshooting, network troubleshooting, printer problems and software troubleshooting for 4 locationsMaintaining records of purchased software and hardware and coordinating with software vendor to ensure that requirements are met for compatibilityMaintained and updated client accounts, updated payments and corrected payment errors to avoid financial lossesCreated and implemented customer service protocols for new employees resulting in increased customer satisfactionMaintained and reviewed rental contracts and supporting documents Negotiated with various dealerships and car rental companies and maintained relationshipsLed various process improvement initiatives designed to improve business effectivenessEnforced customer service protocols for new employees resulting in increased customer satisfaction

Toronto, Canada Area

Conduct site assessments and workstation audits for 200+ community centers and acting as liaison between technical and business teams for strategic planning to roll out new enterprise solution Reported, documented and followed up on software and hardware issues faced by community centers and end users in timely manner to avoid backlogsTested different peripheral driver versions with multiple Windows 7 and Windows 10 builds for barcode scanners, webcams, printers and upgraded City of Toronto’s community centres with appropriate driversAssist in preparation of RFI/RFQ/RFP and Vender Agreement documentationIdentify risks, manage expenditures and ensure that project deliverables are on trackCommunicated with different departments to analyse permission sets for access CLASS Recreation Software modules, reports and training using Active Directory, Citrix, SQL and LMSAssisted in maintaining hardware inventory, performing system tests and Database Management

Mississauga, Ontario, Canada

14-week in-class training with hands-on experience including:- Assemble computer components based on customer requirements- Install, configure, and troubleshoot: hardware components- Install, configure, and troubleshoot: Windows, iOS, Android, and Linux operating systems- Networking basics: IPv6, network topologies, installing wireless and SOHO networks Security/forensics- Mobile device installation/configuration: Laptops, smartphones, tablets- Basics of virtualization, desktop imaging and deployment- Network services and Cloud Computing- Implementing preventive maintenance measures on workstations- Customer support- ServiceNow Foundations Training

Compiled data for market analysis to cater to clients' needsDeveloped project schedules, scope and estimated the time of completion for projects across various industriesInvolved in improvement of company working processes and involved in the digital product management strategyOversaw live projects and met project deadlines which improved client satisfaction by 30 percentTrained new employees in understanding project scope and software improving training efficiencyEnsured all project documentation was maintained and updated appropriately for each projectCreated and prepared presentations to a variety of stakeholders and audiences

Coordinated in planning and organizing the manufacturing and packaging of tablets, capsules, syrups and gels of the companyEnsured conformance of manufacturing and packaging with organizational objectives and policiesRequested and reviewed Certificate of Analysis/Batch Certificate from manufactures of excipients and APIInspected product test results and documents related to manufactured products in collaboration with Quality Assurance

Lahore

- Assess the status of the patient’s health problems and determine whether the prescribed medications are optimally meeting the patient’s needs and goals of care.- Evaluate the appropriateness and effectiveness of the patient’s medications.- Recognize untreated health problems that could be improved or resolved with appropriate medication therapy.- Follow the patient’s progress to determine the effects of the patient’s medications on his or her health.- Consult with the patient’s physicians and other health care providers in selecting the medication therapy that best meets the patient’s needs and contributes effectively to the overall therapy goals.

Doctor Of Pharmacy (Pharm.D.), Pharmacy

Activities and Societies: Cricket and Football Team Member Department of Pharmacy @ University of Lahore Doctor of Pharmacy

Junior It Analyst, Information Technology

14-week in-class training with hands-on experience including: - Assemble computer components based on customer requirements - Install.

Cambridge University A Level

Pure Sciences (Chemistry, Physics and Biology)

Education record

Activities and Societies: Badminton Cricket Cambridge University O-Level