At Amazon We have Different Skill Different OU. like Amazon.com For USA Amazon. in for Indian• I had Worked in different OUs According to Requirements. • I had Worked for Retail Primary NA Chat Support • I had worked in Vikings Team. our Main Role In Department was to Help Customer Get Genuine Price match or any price difference refund. • Lastly I was working For Prime Try Before Buy Department. where our Job role was to help customer to return the items. which ever they want to return. mostly returned items were clothes.