Application Systems Manager
Current- Responsible for managing business applications which includes Oracle ERP (GL, AP, AR, FA, CE), Zycus, Qube, Blackline, Onspring and Doc Express
- Managing production IT support and development efforts
- Managing the helpdesk ticket escalations, identifying and implementing solutions to proactively monitor critical issues and avoid SLA violations and customer escalations
- Providing subject matter expertise to analyze and resolve tickets related to all Finance modules
- In-depth… Show more
- In-depth understanding of end-to-end healthcare industry business processes and expertise in optimizing business processes