Application Systems Manager
Current• Responsible for managing business applications which includes Oracle ERP (GL, AP, AR, FA, CE), Zycus, Qube , Blackline, Onspring and Doc Express• Managing production IT support and development efforts• Managing the helpdesk ticket escalations, identifying and implementing solutions to proactively monitor critical issues and avoid SLA violations and customer escalations• Providing subject matter expertise to analyze and resolve tickets related to all Finance modules• In-depth… Show more • Responsible for managing business applications which includes Oracle ERP (GL, AP, AR, FA, CE), Zycus, Qube , Blackline, Onspring and Doc Express• Managing production IT support and development efforts• Managing the helpdesk ticket escalations, identifying and implementing solutions to proactively monitor critical issues and avoid SLA violations and customer escalations• Providing subject matter expertise to analyze and resolve tickets related to all Finance modules• In-depth understanding of end-to-end healthcare industry business processes and expertise in optimizing business processes• Capture and document business requirements, analyze, build and implement creative solutions to solve business issues and enhancement needs• Responsible for configuration changes / enhancements of the general ledger, accounts payable, and fixed asset modules• Maintaining integration between Payables to Zycus (P2P) and Qube to Payables• Maintaining the integration between GL and EPM (Hyperion)• Actively participated in the implementation and support of Onspring product to manage GRC• Providing responsive assistance and training to business partners for executing day-to-day application functions and month-end close activities• Managed change management process across business applications• Participated in the application strategic initiatives along with IT leadership team to improve the way technology is delivered to the enterprise including, finding, implementing, and documenting integrated solutions• Maintaining compliance with all Sarbanes Oxley (SOX) controls, internal & external audit requirements• Maintaining relationship with Oracle and other third-party vendors Show less