Moinuddin Mohammed Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

I am professionally qualified bachelorsdegree holder in ComputerApplications and working as IT ENGINEER in Serve U LLC. I am determined andenthusiastic, I have developed good

Dubai, Uae

MY ROLE• Provided day-to-day support to system users, educating employees on troubleshooting and problem-solving protocols.• Provided onsite and remote support to site office across UAE• Oversaw daily performance of computer systems and SERVERS• Maintained 250+ computers, including configuring and monitoring. Worked with vendors to cut equipment costs by 20%.• Installed 350+ laptops, desktops, and all peripheral devices during the company-wide upgrade.• Installed, configured, tested and maintained operating systems, application software and system management tools.• Implemented network security equipment, including firewalls, two-factor authentication, and antivirus software, for networks supporting 200+ users• Provided 2nd and 3rd level technical support and troubleshooting to internal and external users• Resolved issues related to operational components for LAN, WAN and Voice Systems• Reviewed and analyzed security logs to determine and alleviate network threats• Configured new systems and protocols according to strict company guidelines and employee preferences• Oversaw development and maintenance of organization computer systems and intranet• Designed and implemented System Security and Data Assurance.• Setting up new users and management of security, passwords, and backup.• Managing AD and monitor server performance.• Provide support, including procedural documentation and relevant reports.• Properly escalate unresolved queries to the next level of support.• Set up Users’ Desktop/Laptop and Avaya IP Phone Devices• DHCP and DNS server roles and features are configuration, management, and troubleshooting.• Blocking websites in windows local host file and third party software for end-users• Monitoring Bandwidth usages and providing network statistics.• Monitoring and generating report PRI connection for end-users.

Dubai, Uae

Responsibilities:• Monitoring and Administrating of over 80+ systems• Assembling and disassembling the system and troubleshooting the hardware components.• Installation, configuration, maintaining and troubleshooting of LAN Device like ISP Router and Intermediate Device like router and switch.• Installing, configuring, managing and troubleshooting Microsoft Windows7, Windows 8, Windows Server 2003, Windows Server 2008, and Windows Server 2008 R2.• Installation, configuration, maintaining and troubleshooting of domain controller and additional domain controllers.• Assigning the IP address for end users.• Adding and managing computers, creating users and groups using active directory.• Configuring, implementing, maintaining and applying Group Policy to users make access rights.• Create software deployment for domain users using group policy.• Sharing folders, planning and assigning NTFS permissions and disk Quota as per requirements.• Administrating and monitoring system performance, internet user activity, disk space, and memory.• Handling with remote desktop connections.• Installing and configuring ticket raising tool for user update query.• Installing and configuring web-server with web applications.• Installing and configuring the Cisco router and ISP router.• Maintaining secret passwords and security for sharing files and folders. Make protection for systems installing and update maintain the antivirus software.