Centre Manager – Cultfit healthcare Pvt.LtdIn my role as Centre Manager, I have consistently delivered exceptional results by focusing on key areas of sales, operations, and team leadership. • Sales Performance: Achieved 125%, 147%, and 158% of sales targets, demonstrating consistent overperformance. • Operational Excellence: Ensured smooth and efficient daily operations, from equipment maintenance to maintaining brand standards, creating an outstanding member experience. • Customer Relations: Fostered strong member relationships, effectively resolved escalations, and maintained high satisfaction levels. • Team Leadership: Recruited, trained, and led a motivated team, earning recognition as Centre Manager of the Month. • Awards and Recognition: Led my centre to win the prestigious Centre of the Year Award, reflecting the consistent delivery of excellence across all areas.My dedication to driving growth, inspiring my team, and exceeding targets has established my centre as a leader in the fitness brand’s network.

Admission Counsellor - upGrad Education Pvt. Ltd.As an Admission Counsellor at upGrad Education Pvt. Ltd., I specialize in inside sales with a focus on providing high-quality educational solutions to professionals. My role involves: • Lead Management: Proactively reaching out to potential learners through cold calling and responding to inbound inquiries. • Client Engagement: Building and nurturing relationships with C-suite executives and high-level professionals to understand their upskilling needs and recommend tailored programs. • Target Achievement: Consistently meeting and exceeding daily, weekly, and monthly sales targets by converting leads into enrollments. • Consultative Selling: Offering personalized guidance and support throughout the decision-making process to ensure a seamless admission experience. • Strategic Outreach: Identifying and addressing the unique requirements of diverse learners while maintaining a pipeline of qualified leads.I thrive in fast-paced environments, excel at consultative sales, and am passionate about enabling professionals to achieve their career goals through upskilling and education.

Fashion Consultant at Reliance Brands Limited – The TankAs a Fashion Consultant at Reliance Brands Limited’s premium store, The Tank, I played a pivotal role in delivering exceptional customer experiences and driving business performance. My key responsibilities included: • Client Engagement: Attended walk-in clients with personalized service to understand their needs and provide tailored product recommendations. • Business Development: Conducted strategic cold calling to expand the client base and nurture relationships with potential customers. • Operational Excellence: Maintained impeccable stock organization and store visual merchandising standards to enhance the shopping experience. • Target Achievement: Consistently met and exceeded monthly sales targets through proactive selling techniques and a customer-centric approach. • Audit Success: Achieved an outstanding 98% score in mystery audits, reflecting excellence in operational processes, customer service, and store presentation.This role honed my skills in sales, customer service, and operational management, enabling me to contribute to a high-performing retail environment.