• Designed and implemented end-to-end payment functionality at DataFlow Group, integrating PayPal and Ngenius payment gateways to efficiently and securely process payments for verification requests, enabling users to complete transactions smoothly.• Designed and developed a Notification Service from scratch using AWS SQS, SES, and SNS, effectivelysupporting over 10,000 users with reliable SMS and email delivery.• Implemented core verification data structure service at DFG, establishing the backbone of the verification platform that supports over 5,000 daily verification requests, allowing applicants to create verification requests, components, attributes, and claims efficiently.

• Designed and implemented Cross utilization of agents across multi tenants, a feature that eliminated the requirement for Agent Migration, resulting in a substantial time savings of 2 hours per day for 10,000 users.• Designed and developed Real-Time Dashboard (RTD) that provides comprehensive visibility into agents' online activities, empowering managers to effectively monitor and track their performance in real-time.• Streamlined work item reprioritization by eliminating RTD and self-service page switching, saving managers 1 hour daily in manual efforts. Resolved multiple bugs across the software system to enhance functionality and improve user experience.

Provided mentorship to over 50 students, guiding them in the acquisition of C++ programming skills along with understanding Data Structures and Algorithms.