Currently my employment role is Warrants admin at Durham county court. Previous with Ukim medical reporting agency as client service assistant moving from CHC within the same company for Retrospective cases to RTA claims. Both roles responsible for timley and accurate analysis, dissection and extraction of information from Solicitor instructions creating cases to appointments stage to Needs Portrayals for qualified Nursing personel. Scrutinising all data to ensure the optimum quality of information is included, taking personal responsibility for the quality of each case.Managing my own daily workoad, ensuring each case progresses to expectations. Demonstrate a positive attitude and commitment often coming into work on days off to finish minor adjustments in order to pass a CHC case over to Nurses to enable invoicing to deadline to improve the level of service to clients. Adhering to IG policy and GDPA for clients confidentialty and ensuring all sensitive data is protected. I have gained vast knowledge on systems such as Proclaim, VU, SAP, CRM, Excel, Word, Outlook and Microsoft Office. I am confident and adaptable and can work efficiently or alone to the highest standard and strive for excellence in all aspects of the working role. I always go the extra mile in order to achieve the set goal, target or achievement.Currently working from home to assist the needs of the business due to Covid 19
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Warrants AdminDurham County Court Nov 2021 - PresentDurham, England, United KingdomIssuing warrants received from claimants into the court to bailiffs. Setting up payment plans to assist defendants. Reissuing warrants that have defaulted. -
Back Offfice Customer ServiceNpower Business Solutions Apr 2010 - Dec 2014Houghton Le SpringWorking in the back office dealing with customers account enquiries. Handling callsof a various nature. Amending customer invoices to correct energy reads. Re-billing accounts Taking payments. Setting up direct debits. Advising of energy history and energy efficiency. Working sap systems and excel. Liaising with colleagues from other departments.Working to targets and Kpi’s.Assisted in the up skill of colleagues in my team as well as another call centre in workstreams.Handed out work to colleagues to assist Team Manager.Reason for leaving - Redundancy. -
Customer ServiceShop Direct Apr 1991 - Apr 2010
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AdministrationSunderland Hospital Mar 1988 - Apr 1991
Moira Harper Education Details
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Houghton Le Spring Secondary Modern
Frequently Asked Questions about Moira Harper
What company does Moira Harper work for?
Moira Harper works for Durham County Court
What is Moira Harper's role at the current company?
Moira Harper's current role is Warrant admin clerk.
What schools did Moira Harper attend?
Moira Harper attended Houghton Le Spring Secondary Modern.
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