Moira Donnelly Email & Phone Number

Dublin, Ie

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Provided administrative support to leadership and senior executives, making time to build strong relationships, understand their individual working styles, their clients, and priorities.Part of a small, hand-picked team, responsible for the running and support of the Global Accenture Board of Directors meetings, which are held both off and on-site. These meetings include external Board Members and the Accenture Global Management Council.Acted as Point of contact for the Global CEO of Accenture at these meetings, liaising with the CEO directly, Chief of Staff and with the Office of the CEO in the US.Making complex travel arrangements, including researching flight options, hotel accommodation, visa requirements, ground-transportation and ensuring that all travel is within company policy.Full ownership, responsibility and co-ordination of the executive’s diary, scheduling across multiple time zones.Completing and submitting work hours and expenses on a bi-weekly basis.Co-ordination of team events including venue booking, liaising with suppliers, accommodation, and travel logistics.Co-ordination and ownership of in-person meetings with both internal and external clients, ensuring that they are run to a high standard.All general admin duties, including photocopying, scanning, maintaining digital files, spreadsheets and databases.

Dublin, County Dublin, Ireland

Providing administrative support to senior executives, making time to build a strong working relationship and understand their individual working styles, their clients and priorities.Making complex travel arrangements, including researching flight options, hotel accommodation, visa requirements, ground-transportation and ensuring that all travel is within company policy.Full management, ownership, responsibility and co-ordination of the executive’s diary, scheduling across multiple time zones.Completing and submitting work hours and expenses on a bi-weekly basis.Co-ordination of team events including venue booking, liaising with suppliers, accommodation and travel logistics. Co-ordination and ownership of meetings with both internal and external clients, ensuring that they are run to a very high standard.Part of a small, hand-picked team, responsible for the running of the Global Accenture Board of Directors meetings, which are held both off and on-site. These meetings include both external Board Members and the Accenture Global Management Council. Point of contact for the Global CEO of Accenture at these meetings, liaising with the CEO directly, Chief of Staff and also with the Office of the CEO in the US.Handling documents of the highest level of confidentiality within the company with absolute discretion.

Dublin, County Dublin, Ireland

As a member of the management team, involved in the decision-making process relating to many aspects of the agency.Responsible for the delivery and supervision of administration services to the agency, including the management of a team of 5 administration staff across 3 sites. Conducted annual reviews and monthly supervision sessions with the administration team with a view to developing their expertise and maintaining their motivation.Responsible for the set up and maintenance of offices throughout FFI. I oversaw the closure of two regional offices and the move to a new HQ in Dublin.Liaised with all suppliers, such as mobile phone companies, stationery suppliers, shredding, courier companies, bottled water suppliers etc and held regular cost reviews to ensure that FFI received value for money and a quality service.Oversaw financial management tasks, such as credit card transactions and petty cash monthly reconciliations.Set up and maintained office systems such as data filing and finance in a regulated, confidential manner.Confidential minute taking at management and fostering panel meetings.

Dublin, County Dublin, Ireland

Responsible for teams of 15-20 technical and non-technical customer service agents.Maintained call statistics for distribution to account managers.Conducted annual performance reviews and regular one-to-one meetings with agents.Identified areas within the team where improvement plans could be implemented to improve operational performance.Motivated and encouraged the team to meet and exceed operational and customer satisfaction goals.

Secretarial And Business Studies

Education record