Moira O’Brien Meacham Email & Phone Number

Philadelphia, Pa, Us

Yardley, Pa

Langhorne, Pa

Greater Philadelphia Area

Greater Philadelphia Area

Managed all HR endeavors, including full-cycle recruitment, retention, employee performance evaluations, staff training, and new hire onboarding cycle. Streamlined onboarding to improve new hire experience, education, and engagement, which resulted in: 50% decrease in absenteeism, 40% decrease in turnover, 45% increase in time to hire, and 30% decrease in employee training costs. Utilized root cause analysis to improve program efficiencies and drive streamlined… Show more Managed all HR endeavors, including full-cycle recruitment, retention, employee performance evaluations, staff training, and new hire onboarding cycle. Streamlined onboarding to improve new hire experience, education, and engagement, which resulted in: 50% decrease in absenteeism, 40% decrease in turnover, 45% increase in time to hire, and 30% decrease in employee training costs. Utilized root cause analysis to improve program efficiencies and drive streamlined operations. Coached managers in the process of evaluating employees, setting goals, conducting objective performance reviews, and recognizing and awarding performance to improve productivity. Created and oversaw incentive & team building programs for field and office staff. Investigated and attended hearings for unemployment and worker’s compensation cases. Show less

Greater Philadelphia Area

Managed all clinical and paraprofessional services to support the company’s core values and mission.  Established new internal audit processes that resulted in the office receiving a 100% score during annual on-site audits by state and federal entities. Conducted patient satisfaction surveys; increased patient satisfaction by 65% and decreased patient turnover by 35%. Researched and analyzed the latest home healthcare trends to maintain the highest levels of care for patients and… Show more Managed all clinical and paraprofessional services to support the company’s core values and mission.  Established new internal audit processes that resulted in the office receiving a 100% score during annual on-site audits by state and federal entities. Conducted patient satisfaction surveys; increased patient satisfaction by 65% and decreased patient turnover by 35%. Researched and analyzed the latest home healthcare trends to maintain the highest levels of care for patients and caregivers. Monitored adherence to state and federal policies and regulations to maintain operating licenses. Resolved client issues by providing compassionate conflict resolution between patients and their caregivers. Show less

Langhorne, Pa

Managed all direction for overall branch operations, including HR, sales, finance, and vendor management. Streamlined daily processes and procedures to reflect current standards of care and managed personnel to ensure highest levels of patient care. Increased patient satisfaction by 65% and decreased patient turnover by 35%. Streamlined onboarding to improve the new hire experience, education, and engagement, which resulted in: 60% decrease in absenteeism, 45% decrease in turnover… Show more Managed all direction for overall branch operations, including HR, sales, finance, and vendor management. Streamlined daily processes and procedures to reflect current standards of care and managed personnel to ensure highest levels of patient care. Increased patient satisfaction by 65% and decreased patient turnover by 35%. Streamlined onboarding to improve the new hire experience, education, and engagement, which resulted in: 60% decrease in absenteeism, 45% decrease in turnover, 50% increase in time to hire and 40% decrease in employee training costs. Monitored adherence to state and federal policies and regulations to maintain operating licenses; established new internal audit processes that resulted in office receiving a 100% score during annual on-site audits by state and federal entities. Exceeded customer service goals in the areas of customer retention, support services, and solving high-level and critical customer service issues. Devised and implemented cost reduction measures in billing and payroll. Show less

New Brunswick, New Jersey

Communications Manager-Shared Services Benefits Established standard operating procedures (SOP) and developed comprehensive implementation plan to outsource all benefits and HR services to an outside vendor for each J&J operating company. Managed $500,000 communications budget and vendor proposal process; trained vendors and all freelance personnel. Oversaw the implementation team with responsibility… Show more Communications Manager-Shared Services Benefits Established standard operating procedures (SOP) and developed comprehensive implementation plan to outsource all benefits and HR services to an outside vendor for each J&J operating company. Managed $500,000 communications budget and vendor proposal process; trained vendors and all freelance personnel. Oversaw the implementation team with responsibility for defining technical, staffing and training requirements. Devised marketing materials and website content to support corporate-wide implementation roll-out communication strategy and required ongoing employee benefit communications. Conducted employee information sessions for each J&J operating company in the United States and Puerto Rico. Show less

Plainsboro, Nj

Developed marketing strategies and materials within Asset Accumulation Services division. Developed working relationships and collaborated with outside vendors such as writers, artists, and print production agencies to maintain a high standard of collateral materials. Managed compliance measures, tracked marketing campaign attributes, and monitored campaign effectiveness and reported results to management.