• Планирование и контроль процесса реализации проектов по разработке программного обеспечения.• Коммуникации с командой проекта (представители Заказчика, аналитики, разработчики) по вопросам, связанным с утверждением объемов работ и сроков их выполнения.• Контроль процессов тестирования и разработки, а также передачи нового функционала в промышленную эксплуатацию.• Поддержка процесса официального согласования документов, проектных решений.

Заказчик: Банк ВТБ (продолжение проекта)• Планирование и контроль процесса реализации проектов по разработке программного обеспечения.• Коммуникации с командой проекта (представители Заказчика, аналитики, разработчики) по вопросам, связанным с утверждением объемов работ и сроков их выполнения.• Контроль процессов тестирования и разработки, а также передачи нового функционала в промышленную эксплуатацию.• Поддержка процесса официального согласования документов, проектных решений.

• Planning and controlling software development activities during the projects.• Communication with a projects teams (customer representatives, system and business analysts, software developers, QAs, DevOps engineers) for discussion scope of the project, feature lists, deadlines.

• Planning and controlling software development activities during the projects.• Communication with a projects teams (customer representatives, system and business analysts, software developers, QAs, DevOps engineers) for discussion scope of the project, feature lists, deadlines.• Managing the processes of development, testing and IT service transition to the production.• Controlling process of agreement project solution in official documentation according the company processes.

• Defining application problems by conferring with clients; evaluating procedures and processes• Developing solution by preparing and evaluating alternative workflow solutions• Controlling solution by establishing specifications; coordinating production with programmers• Validating results by testing programs• Provides reference by writing documentation• Accomplishes information systems and organization mission by completing related results as needed

• Managing IT project of Nord-West Territory Bank (software and hardware deployment)• Controlling of IT Service quality• Providing the reports to IT and business management about IT Service quality

• Managing IT support group (11 members) placed in several locations across the Russia which works on outsource IT project • Coordination usual activities of group members • Appointing and controlling task completion by the specialists of the team • Searching and hiring IT staff • Communication with customer representatives • Providing technical and financial documentation about the results of IT support team • Valuation of new service contracts of the company

• Coordination HelpDesk group • Managing the capacity of HelpDesk group • HelpDesk's newcomer training • Continual improvement the quality of group results • Responsible for modernization of IT infrastructure projects (implementation new hardware or software, searching the solutions for business needs) as the expert • Preparing demands of business users for processing them in Project Office of the Bank • Searching hardware and software solutions for specific task or business needs • Installation, setting up the servers (HP Proliant), storage systems (HP, HDS), tape autoloaders (HP)• Setting and managing backup system (Symantec Backup Exec) • Working in the test environment with virtualization platforms (Microsoft Virtual Server, Microsoft Hyper-V) • Support the databases (Microsoft SQL Server, IBM DB2) • Automatization routine administration or user tasks using the scripting (VBScript, VBA)

• User support (on site and remote) • Configuration hardware and software components of user computers and servers • Managing user accounts in Windows domain • Managing users access rights to the resources • Configuration of network services (DHCP, RRAS) • Exploitation file and print servers based on Windows Server OS

• Technical support of PC hardware and software (standard and company specific), LAN equipment, printers and MFUs• User support (on site and remote) • Technical support of special banking equipment (ATMs, POS terminals) • Software development