Credit Manager (financial analysis and all aspects of billing/budget) and Customer Service (sales, customer satisfaction, problem solve), Logistics (overseeing all aspects of international shipping and domestic distribution, import/export)

Responsible for purchasing opportunities by working directly with prospects on the retail and wholesale level• Develop new business opportunities in the territory through relationship building and prospecting• Responsible for grading and sorting diamonds, evaluating product value, negotiating price points to produce strong yields• Responsible for the Demond’s key accounts, promotions, and marketing initiatives• Effectively manage a revolving pipeline of 200+ prospects with an 94% conversion ratio• Results: Developed brand new territory, established 65 new customers within 4 years, purchasing $1MM in product for resale

Developed a widely popular women’s shoe line, from concept to completed productResults: Grew sales from $0 to $1.2MM over 4 years by developing customer base from 0 to over 300 with product distribution in the US, Canada, and Caribbean• Designed and created new product lines quarterly • Liaison between sales, production, customers, and manufacturing plant in China, providing support and clear communication in goals, expectations, and expediting and resolving any issues/concerns• Logistics - managed all aspects of international shipping and distribution – international freight forwarders, domestic transportation vendors (FedEx, UPS, DHL, LTL Carriers) • Accounting – forecasting, budgeting, and fiscal planning. Invoicing, credit management, collections, purchasing, shipping, advertising, and sales• Sales - established new business opportunities, serviced accounts, and maintained quality control • Marketing - advertising materials, catalogues, white sheets, price points, sales territories, sales and warehousing processes and procedures, trade shows

Modernized and managed one of our industries top shoe designer/developers back office• Responsible for contributing to the design and product development, producing marketing materials, and sales initiatives• Responsible for office budget, financial management, sales forecasting and tracking, and growth• Maintained customer relationships and development, overseeing growth opportunities and increasing sales• Grew customer base by 25%• Implemented moderniztion systems and processes for sales, tracking, accounting, bookkeeping, collections, purchase orders, invoicing, and inventory databases

Managed and maintained the billing and collections and credit for 900+ company accounts• Account management of single owned and chain stores with up to 400 locations• Approved customer credit lines and exposure limits through credit and financial analysis and A/R balances• Ran credit reviews to establish growth opportunities and areas for decreases during collection and reconciliation of past due accounts• Provided staff support, direction, goals, and training• Liaison between sales, management, through financial and income review, approval, processing, and fund disbursements