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• Master’s in Business Administration, Bachelor of Science in Electrical Engineering Technology. • Excellent verbal and written communication skills and experienced presenter. • Excellent work habits, self-driven, innovative and authentic leadership for customer satisfaction. • Experienced liaison between customer and product management/research and development. • Experienced in switched and packet protocols TCP, UDP, RTP, SIP, H.323, TLS, IPSEC, MGCP. • Experienced with wireless standards 802.11ac, 802.11n and cable standard DOCSIS 3.0 • Familiar with Kubernetes, Puppet, Foil sw orchestrator. • Expert troubleshooter with broad experience in software (C, C++, TCL, Python), Windows and Linux. • Familiar with routers, gateways, session border controller • Strong interest in process change management, organizational learning and finance. • Fluent in English, Spanish and conversational Portuguese.
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System EngineerBayside Solutions Feb 2022 - Sep 2022San Ramon, California, Us• Worked with Kubernetes environment, running routine maintenance procedure. • Analyzed logs, events and status of pods in a multi-cluster, multi-namespace environment. • Exercised routine procedures for maintaining hosts with updated software using foil (in-house sw orchestrator). • Administrative changes to puppet releases. • Created self learning documents and shared among contracting staff -
System EngineerSagemcom Nov 2016 - Dec 2021Onsite technical point of contact and SCRUM technical leader to a major cable TV and internet service provider. Integration support for Docsis, WIFI and router functionalities for Sagemcom internet gateways. Working experience with Docsis 3.0, 802.11 ac and 802.11n.
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Field System EngineerExfo Aug 2012 - Feb 2016Québec, Québec, Ca• Technical support lead for IMS simulator (HSS, CSCFs and UE) and product training.• Responsible for implementing cost reduction processes changes within support organization.• Responsible for creating and implementing technical note knowledge base.• Implemented tlc/tk wrapper application for EXFO QA CLI that reduced time to resolution.• Strengthen customer relationships through superb technical support and focus on customer satisfaction. -
Field Application EngineerDialogic Mar 2008 - May 2012Parsippany, Nj, Us• Technical pre-sales, responding to RFPs, and quote generation.• Application development support for real time computer telephony applications (C, C++) involving voice, video, fax, mobile VAS, call center, media carrier GWs.• A liaison for customer’s technical team, Dialogic’s R&D and product managers. • Conducted product trainings in English, Spanish and Portuguese. -
Application Engineer / Technical SupportIntel Corporation (Dialogic) Oct 2002 - Mar 2008Santa Clara, California, Us• API development and maintenance of C/C++ based run time libraries on Windows and Linux platforms. • Authored design documents, test plans and white papers for features implemented. • Worked in concurrent engineering environment engaged with engineering teams in embedded software and hardware.• Experience with MS Visual C and GDB, Make. -
Software EngineerIntel Corporation (Dialogic) Oct 2000 - Oct 2002Santa Clara, California, Us• Real time application support for Computer Telephony applications in C and C++. • Demo application development in C and C++ for computer telephony.• Technical notes generation documenting computer telephony solutions.• Team lead for 7 technical support engineers.
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Software EngineerDialogic Aug 1998 - Aug 2000Parsippany, Nj, Us• Feature development, bug correction and maintenance of embedded C based software. • Authored design documents, test plans and test applications for features implemented. • Worked with Vertex embedded operating System.
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Software Test TechnicianDialogic Aug 1997 - Aug 1998Parsippany, Nj, UsResponsible for executing test and creating test environment using Dialogic internal test applications and Dialogic Computer Telephony products.
Moises Mejia Skills
Moises Mejia Education Details
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Kaplan UniversityMaster Of Business Administration (M.B.A.) -
New Jersey Institute Of TechnologyElectrical And Electronics Engineering Technology
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What schools did Moises Mejia attend?
Moises Mejia attended Kaplan University, New Jersey Institute Of Technology.
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Moises Mejia has skills like Telecommunications, Voip, Embedded Systems, Sip, Linux, Testing, Embedded Software, Software Engineering, Wireless, Integration, Pre Sales, Tcp/ip.
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