Moises Portillo Email & Phone Number

Plano, Texas, Estados Unidos

As a first-line support representative, I am responsible for efficiently identifying and resolving issues for our customers. In my role as a platform admin, I am involved in managing call routing, queuing and user management. I am skilled in configuring conference groups, adding DIDs, and registering Yealink and Polycom phones under an extension..

I'm an expert in Google Workspace products, which includes tools for communication (such as Google Meet, Voice, and Chat), education (like Google Classroom), administration (including Calendar and Drive), and productivity (Google Docs).My role was to assist customers with any issues they may have with these services. I have a deep understanding of the.

El Salvador

As part of my previous roles, I assumed responsibility for providing technical support to the AT&T mobility line of business. This encompassed assisting clients with activations, resolving service-related issues, troubleshooting website problems, and managing personal accounts. At Sam's Club, my primary focus was on guiding customers through the online.