Moises Ramirez Email & Phone Number

Oviedo, Fl, Us

Seattle, Wa, Us

Oversee the User & Server Support Team at H5, the team consists of ten members.The primary focus of the team below:Communication Systems1. Manage Exchange, TEAMS, Azure, SharePoint, Office 365 applications2. Presently managing a migration from BBM to MS INTUNE.3. Manage System Center tools (SCCM, SCOM, SCVMM, Orchestrator etc.)4. Manage Jira and Confluence5. Manage Good Collaboration ToolServer/Corporate Support1. Procure servers for the company (DART, Relativity, Nuix, Corporate)2. Server (Windows and Linux) management/support (reimage, implement security requirements, monitor, troubleshoot issues, deprecation etc.)3. Manage FTP, ShareFile, Docucollab, AD Manager, Pingdom etc.4. Manage Certificates (new and renew, potential troubleshooting)5. Domain Administration (Active Directory, DNS, DHCP, NPS etc.)6. Windows Admin CenterLaptop/Desktop & Remote Access Support1. Procure, prepare, update & implement security requirements for users laptops/desktops2. Support Remote Access (RDWeb Farms)3. Procure, setup, monitor & troubleshoot Printers4. Execute and review daily, weekly, monthly, quarterly checklists

Seattle, Wa, Us

New York, Ny, Us

Planned and successfully deployed a network and systems monitoring software product from ManegeEngine called OpsManager. Exchange 2010 DAG environment management, including patch management, mailbox policy, litigation hold and user provisioning and troubleshooting end to end; with active sync, OWA and outlook anywhere.Managed and planned the roll out of a new printing solution for the two main office of Tourneau and all 34 stores with two print servers using PaperCut software for features such as follow me print and secure printing.AIR-WATCH user provisioning and management.Implementation of MimeCast smart host for exchange, with online email journaling archiving.Deployed and manage Windows based server patch management system from HEAT (LUMENSION) software.Day to day management of all Windows Servers and Active Directory under 2008R2, 2012 R2.Decommissioning of BES 5.5 system. SQL server Administration, 2005, 2008 and 2012.Planned and successfully deployed ADFS infrastructure for single sign on for WOMBAT security training.Virtual environment management base on VMWare Vcenter 5.5, this includes provisioning of new VMs, management and patching of physical hosts based on DELL hardware.

Long Island City, Ny, Us

Planned and successfully deployed an upgrade from MS System Center Configuration Manager 2007 to 2012, with multiple remote distribution points. Introduced and deployed a new IP based CCTV camera system to monitor Steve Madden headquarters and all retail stores. Managed and monitored from the headquarters and video data duplicated to offsite.Evaluated MS Lync 2013 off the Office 365 infrastructure, Steve Madden will go ahead a roll this out to the entire company, with in the next three months.Evaluated Mac OSX Active Directory integration, this was successful and will be deployed in the last quarter of 2014.Completed an upgrade for Steve Madden’s VMWare infrastructure from Vcenter 4.1 to Vcenter 5.5.Deployed a proxy server to be used for the RF guns used by the warehouse staff to connect to the AS400 systems.Successfully managed the migration and integration of Topline, a business acquired by Steve Madden LTD. A total of four geographic locations and 600 staff located in the U.S.A and China. Day to day Maintenance of Dell EqualLogic SAN storage systems, including OS upgrades, storage management and replication.Day to day management of Domain Servers and Active Directory under Windows 2003 to 2008R2, 2012 R2 Exchange 2003 to 2010 with active sync and OWA and outlook anywhere, and BES 5.0SQL server Administration, 2005, 2008 and 2013

Head of the SOX compliance committee for all GROUPM North America agencies.Installed and configured MS SBS 2008 with Exchange 2007, 3 Domain Controllers an 2 Terminal Servers.Planned and successfully transitioned/migrated Exchange 2003 to Exchange 2010.Installed and configured DNS and DHCP Servers.Maintain/Manage infrastructure data center, AD, Exchange, Terminal Servers and Blackberry Server.Day-to-day management of backup system, changing tapes and reviewing daily logs. Performing data restores, resolving problems as needed with backup software. Sending tapes and requesting tapes for offsite storage with Iron Mountain and maintaining backups in accordance with our SOX policy.Management of the internal VOIP phone systems in all our North America offices including associated T1 lines. Adding users, configuring phones and creating dialing rules. Troubleshooting all call issues. Managing BES server and Blackberry devices associated with it. Updating the BES server and devices. Adding and removing users as needed. User training for devices. Primary contact for cell phone service provider and management of all Cell Provider accounts. Currently testing windows mobile phone 7 for Kinetic Worldwide Ltd following successful deployment of windows phone 7 to SWK Partners.Day to day management of Domain Servers under Windows 2003 to 2008, Exchange 2003 to 2010 with active sync and webmail, end user support and troubleshooting of mail flow issues. Windows Active Directory management including creation of group policies, security settings, software deployment, users and groups, DNS and DHCP.Patching of servers and systems and providing application support for Finance and bespoke media systems.Network and Infrastructure troubleshooting across multiple Vendors and support structures in North America. Resolving of Firewall and network policy conflicts.

Stationed at one site over all needs of this client.Handled the logistics of on boarding employees and departing employees. User support for staff anything from folder permissions, printer troubleshooting, office suite troubleshooting for both PC and OSX.Day to day server management and troubleshooting.Day-to-day management of backup system, changing the tapes looking over logs. Performing data restores, resolving problems as needed with backup software.Support for windows mobile based phones from 5.0 to 6.5, using active sync to connect to exchange servers.

New York, Ny, Us

Managed transfer of information systems to a new office (phone systems, training for staff, installation of network equipment, and client work stations). Migrated server from Windows NT4, to Windows 2000 Advance server; with the implementation of Active Directory.Conducted staff training in Word, Excel, IE, FrontPage, and Access for all member agencies.Managed the agency’s website Managed agency’s Financial Server (implemented updates, created new user).Provided technical support for over 85 member agencies of the Hispanic FederationProvided technical support for two off-site community computer labs open to the publicManaged two technical assistance programs (Teaming for Technology, and CREDIT)Oversaw the development of a new company websiteOut-sourced the hosting of email, and website.Maintained websites for two member agencies of the Hispanic FederationInstalled terminal server for the Hispanic Federation, UNITAS, RAIN, and The Puerto Rican Traveling Theater for remote management of servers and user computers.

Developed and maintained company website. Migrated networked systems from Novell 4.11 to a Windows NT platform.Implemented companywide backup features.Developed and integrated WAN connection for all of the three sites of the company.Administered a Microsoft Small Business Server package (exchange server, Proxy server, NT server).

Maintained all information systems (faxes, copiers, client workstations)Network Administration for a Compaq, Novell 4.11 based server.Managed and Maintained a N.Y.S Department of labor database tool to for tracing of services provided and reporting to the state.Company Name:Bronx Perinatal Consortium

Entered information on a daily basis to two databases provided by the Department of Health of New York State.Assisted MIS manager with the maintenance of fax machine, copier, client workstations, and minor Novell 4.11 administration