• Successfully manage and lead a team of 25 employees in various construction projects, ensuring productivity and adherenceto project timelines.• Effectively allocate tasks and responsibilities to team members, optimizing their skills and expertise to achieve project goals.• Maintain a strong focus on quality control and ensured that all work met industry standards and project specifications.• Efficiently handle the procurement and maintenance of tools, equipment, and materials, maximizing project efficiency andcost-effectiveness.

• Efficiently processed and managed high volumes of paperwork, demonstrating strong organizational skills and attention todetail, collaborating with the sales department to promptly resolve invoicing and shipping issues.• Established efficient communication and collaboration with freight forwarders to ensure precise vendor shippinginformation and reliably obtain timely shipping updates.• Took charge of every aspect of the supply chain, from initiating purchase orders to overseeing the delivery process and finalinvoicing, maintaining a steadfast commitment to achieving 100% end-user satisfaction.• Played a pivotal role in ensuring operational transparency and customer satisfaction by promptly reporting emergencies,weather delays, and carrier schedule changes to both customers and supervisors.• Conducted monthly inventories of raw materials and components on the work floor, further showcasing meticulousattention to detail and inventory management expertise.

• Demonstrated exceptional attention to detail when entering customer order details, leading to a reduction in orderprocessing errors.• Regularly prepared and presented product concepts and offerings to clients, aligning them with client specifications andpreferences.• Expertly managed payments and account updates, enhancing the overall customer experience.• Maintained comprehensive records of sales, customer interactions, and concerns, enabling the development of effectivesales strategies.• Successfully negotiated pricing deals, consistently ensuring favorable terms for both the company and clients.

• Identified and recommended changes to existing processes to improve the accuracy, efficiency, and responsiveness of thecustomer service department.• Provided comprehensive logistical support for programs, meetings, and events, including room reservations, agendapreparation, and calendar maintenance.