Moises Sandoval Email and Phone Number

• Maintained records and reports of TEL tools per company and customer policies and procedures;• Conducts research to test and analyze feasibility, design, operation and performance of equipment, components and systems;• Read and interpret blueprints, technical drawings, schematics and computer-generated reports;• Responsible for troubleshooting, installation, maintenance, and service on designated TEL equipment;• Maintained daily communication with client service engineer, where applicable, and customers directly to ensure resolution and proper follow-up, leading to customer satisfaction;• Shared knowledge and coaching other members of the service team on an on-going basis;• Worked closely with regional and national support to define and support the implementation of corrective action plans to resolve customer issues in a timely manner;• Ordering and installing parts. Responding to emergency service calls as required;• Performing upgrades and modifications to equipment as needed;• Thorough understanding of practical engineering concepts. Proficient in managing and resolving unexpected technical issues;• Highly effective at working independently and as part of a team.• Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions. • Maintained safety by verifying compliance and assuring proper factory testing. • Thoroughly inspected and repaired program systems components. • Assessed operations and made recommendations to improve safety, increase productivity, enhance performance and reduce costs.

• Constantly provided updates to the Department of Veterans Affairs on behalf of patients confidential health information and hospitalizations;• Performed critical data entry and maintenance of all statistics and reports that related to patient records;• Updated client and staff information into various databases with accuracy on a regular basis;• Carried out the management of information from agency databases;• Experience in QuickBooks software and conducted private pay billing for patients bi-weekly; • Responsible for seeing that objectives are implemented;• Consulted with the Administrator to determine a staffing pattern which will accomplish stated objectives and promote maximum level of utilization of health personnel;• Displayed a willingness to support the policies and procedures and used appropriate channels for changes of such policies; established criteria and procedures for selection, promotion, and termination of employment of service personnel;• Organized the Agency to delineate and delegate authority, functional responsibility, lines of relationship and communication to provide safe and therapeutically effective services;• Participated in coordinating Agency’s services with services of other community agencies;• Participated in studies and research and other administrative functions as assigned;• Maintained high levels of confidentiality and safeguarded all patient related information as pertaining to HIPPA;• Investigated and reported any problems to patient care or conditions which might harm the patient and/or employee well-being;• Immediately reported any accident, incident, lost articles or unusual occurrences to the Director;• Ensured compliance with federal, state, The Joint Commission, local and agency policies in all patient care aspects of the agency;• Managed a secure web-based Government system