In my current role at Veeva Systems as a Senior Consultant, I excel in implementing Veeva Vault RIM for medical device and pharmaceutical companies. My strengths lie in efficient project management, precise requirements gathering, tailored system configuration, rigorous validation, and seamless data migration. I consistently exceed client expectations, ensure regulatory compliance, and uphold industry standards. My tenure at Veeva Systems solidifies my reputation as a results-driven consultant who adeptly manages complex technical aspects while exceeding client objectives.

As the Regulatory Service Delivery Manager at Alcon, I reported to the IT R&D Regulatory, Clinical, and Medical Affairs Service Delivery Lead. I had a pivotal role in spearheading Regulatory projects, leveraging global cloud platforms, notably Veeva Vault. My accomplishments include the successful transition from a legacy document management system (Documentum) to the modern, cloud-based Veeva Vault RIM for Regulatory Submissions, streamlining document management processes with cutting-edge technology. Moreover, I assumed the role of IT lead for the Global RIM Expansion pilot project, demonstrating my ability to manage large-scale initiatives on a global scale effectively. Additionally, I played a pivotal role in supporting enhancements and operational aspects of Veeva PromoMats, a critical global solution for promotional material approval, showcasing my versatility and impact in the IT domain within the Regulatory field.

As the Solution Delivery Manager at Alcon, I reported directly to the Corporate IT Service Delivery Lead, overseeing projects utilizing global cloud platforms such as SharePoint, Yammer, ODB, Stream, and SurveyGizmo. A significant achievement in my tenure was serving as the Project Manager for a high-impact, US$ 7MM global-scale SharePoint migration project. This initiative was intricately tied to the divestiture of Alcon from Novartis, demonstrating my adeptness at managing complex, large-scale projects with substantial financial implications. My role exemplified my capacity to navigate global IT landscapes effectively, ensuring seamless transitions and successful project outcomes, thus adding substantial value to the organization's strategic objectives.

As the Solution Delivery Manager at Novartis, I reported directly to the Enterprise Content Management (ECM) Global Head and served as a dedicated Project/Account Manager responsible for overseeing global collaboration platforms across Latin America, the USA, and Canada. My key responsibilities included acting as the focal point for global cloud platforms, such as SharePoint, Yammer, ODB, Stream, and SurveyGizmo, while managing projects within the Latin America/Canada region.I successfully managed the implementation of a SharePoint-based Marketing programs solution that seamlessly integrated Marketing, QA/Complaint, and Patient Safety global teams, showcasing my ability to drive cross-functional collaboration. Additionally, I played a pivotal role in enhancing data-driven decision-making by implementing Tableau-based dashboards for the ECM team, leveraging the global BI platform. My role further extended to supporting the implementation of a new global cloud survey platform, SurveyGizmo, where I led a consulting team to provide comprehensive support, solidifying my reputation as a versatile and results-oriented leader within the global ECM landscape.

In my role as an IT Business Partner at Sandoz, I reported directly to the CIO and held accountability for overseeing technology projects and continuous operations across various departments, including Sales, Marketing, Medical, and Finance. My notable achievements encompassed:Tabmedia: Spearheading the implementation of a cutting-edge, cloud-based digital visual aid platform tailored for the Biopharma and Oncology Field Force team, underscoring my proficiency in deploying innovative solutions for sales and marketing teams.IMS eCommerce: Successfully overseeing the implementation of a dedicated sales orders application designed for iPad, optimizing sales operations and enhancing the efficiency of the sales department's workflows.Tablets for Trade Field Force: Leading the deployment of new iPads to approximately 150 users, equipped with eDetailing, eLearning, and order-taking solutions, thus streamlining the operations and productivity of the Trade Field Force.These accomplishments underscore my strategic acumen in aligning technology initiatives with specific departmental needs, driving efficiency, and enhancing overall business operations.

In my role as a Project Manager at AlfaPeople, reporting to the Delivery Director, my primary responsibility was successfully delivering Microsoft Dynamics CRM projects to clients. Notable achievements in this capacity include:General Motors Bank: I led the implementation of Microsoft Dynamics CRM as a robust replacement for Oracle Siebel, transforming the call center's operations. This project encompassed over 250 users and involved multiple intricate integrations with telephony and back-office financial systems. My leadership and project management skills were instrumental in ensuring a seamless transition, optimizing the call center's customer relationship management capabilities, and enhancing overall operational efficiency. This accomplishment highlights my ability to execute complex CRM projects, deliver tangible results, and drive positive change for clients.

In my role as an IT Business Partner reporting to the Solution Manager, I spearheaded technology projects spanning the medical, marketing, and communications divisions, with key accomplishments including:New CRM Platform (MS Dynamics CRM): I successfully orchestrated the implementation of a cutting-edge CRM platform, Microsoft Dynamics CRM, seamlessly integrating various customer service centers and marketing programs into a unified database. This transformation streamlined processes, fostered synergy, and significantly enhanced the efficiency of the customer service team, underlining my ability to drive cross-functional collaboration and process optimization.Corporate Intranet (MS SharePoint): I played a pivotal role in deploying a new corporate intranet using Microsoft SharePoint, resulting in improved communication and collaboration among approximately 2000 employees. This intranet swiftly became the company's primary platform for sharing information and updates, highlighting my contribution to fostering enhanced internal communications and knowledge sharing.Business Intelligence Tool: I led the implementation of a Business Intelligence tool tailored for a value-added marketing program serving 600,000 active patients. This initiative provided crucial program metrics and data, empowering effective decision-making for marketing campaigns and reinforcing my expertise in leveraging data for strategic insights.Application Support Model Definition: I actively contributed to the definition of a new application support model, which significantly improved support processes and enabled better monitoring through comprehensive metrics. My involvement in enhancing support operations underscored my commitment to optimizing IT services within the organization.

In my capacity as a Project Coordinator, I reported to the Technology Manager and led the Solutions Engineering Team responsible for orchestrating all IT initiatives within the company. Noteworthy achievements in this role encompassed:Global General Electric Solutions Implementation: I successfully spearheaded the implementation of global General Electric solutions, focusing on content management and web statistics for the corporate website (www.gemoney.com.br). This initiative streamlined content publication processes and provided crucial metrics for site access, showcasing my ability to enhance web infrastructure and optimize data-driven decision-making.Global Access Control Solution: I played a key role in implementing a global access control solution, enhancing identity management and bolstering security protocols. My contribution to this project underscored my dedication to fortifying IT security measures.Web Portal Enhancements: I led efforts to improve web portals for payroll deduction loans, auto loans, and personal loans, elevating user experiences and facilitating efficient transaction processes.Software Development Life Cycle (SDLC) Standardization: I assumed a pivotal role in standardizing the Software Development Life Cycle (SDLC) process, aligning it with industry best practices. This initiative promoted efficiency, consistency, and quality in software development methodologies.IT Budget Management: I was responsible for managing the Information Technology budget, overseeing an annual budget of US$ 6 million, which required strategic planning and resource allocation expertise.These accomplishments underscore my proficiency in managing diverse IT projects, optimizing web platforms, enhancing security, and ensuring effective budget management within the organization.

In my role as a Project Leader, I assumed leadership of the Service Management vertical, specifically focusing on IFS Service Management. Within this capacity, I played a pivotal role in meticulously analyzing and optimizing processes across all branches of the company. My dedication to process improvement and optimization underscored my ability to drive operational efficiency and enhance overall organizational performance.Additionally, I took on the responsibilities of Project Manager for a significant freight automation initiative encompassing 5,200 vehicles. In this role, I demonstrated my project management expertise by overseeing the successful execution of this substantial project. This dual-role experience showcased my ability to lead process enhancements and manage large-scale projects, highlighting my impact in driving positive change and operational excellence within the company.

As the Processes and Technology Coordinator in my previous role, I held a multifaceted role with key responsibilities, including:Enterprise Resource Planning (ERP) Stewardship: I took charge of maintaining and enhancing the company's Enterprise Resource Planning software (IFS), showcasing my proficiency in managing critical technology systems to optimize business operations.Project Management Module Leadership: I led a dedicated team responsible for the administration, analysis, development, and support of the IFS Project Management module, serving approximately 2,500 users. This role exemplified my ability to effectively oversee and enhance mission-critical software components.Standardization and Process Documentation: I played a crucial role in standardizing and meticulously documenting internal processes, emphasizing my commitment to driving operational consistency and best practices within the organization.Interface Enhancements: I enhanced interfaces between all the systems used in the company, contributing to seamless data flow and integration across various IT platforms.Training and Knowledge Dissemination: Additionally, I created comprehensive training materials and conducted training sessions for 80 users and multipliers. My dedication to knowledge dissemination further solidified my reputation as a technology leader who fosters user proficiency and system understanding.

Sales expert developing existing customers and doing prospect calls to acquire new customers. Experience in importation and warehouse management.