Moises Ben Janiga Email & Phone Number

Ontario, Canada

Ontario, Canada

Troubleshooting and resolving sactioning issues, incidents, tasks and request related to access managementCreate, modify, and remove users' IDs from 5+ IAM systems and 15+ applications to meet business requirements and maintain the standards architectureManage all user and system accounts through the account lifecycle, including provisioning, entitlement.

Toronto, Ontario, Canada

Responded to calls, emails, voicemails, and chat from members, answering their questions and resolving any issues they have in a timely and thorough manner. Escalated and support teams for incidents resolution in case of severity.Communicated and support incidents and/or problems raised by users or customers.Monitored ticketing tool for incidents.

Toronto, Canada Area

Provided excellent customer service through phone, e-mail, chat, etc. in timely and accurate manner.Served as liaison between customer support team, management and customer to improve customer service and business productivity.Analyzed customer complaints and provide appropriate corrective actions.Assisted directly or route customers to the appropriate.

Toronto, Ontario, Canada

Responsible for providing training and creating work schedules.Acted as the contact person for employees with complaints or requests for time off.Acted as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization.Performs other duties as assigned.Inspects facilities to ensure safety and cleanliness.

Toronto, Canada Area

Leading a team of Merchandisers, giving coaching and encouragement.Manage and execute action plans that optimize results and ensure effective execution of all store operational activities.Assures that organizational production objectives are met.Counsel employees about work-related issues and assist employees to correct job skill deficiencies.Build and.

Toronto, Canada Area

Sources and places orders with various product suppliersUnload of skids and placing the product on shelves in the warehouseCheck inventoryEnsure price accuracyReturn the damaged productProvides assistance to customers pertaining to products in the storePerform general merchandise, and resolve problems related to the product

São Paulo Area, Brazil

Monitored patient’s condition and assess their needs to provide the best possible care and adviceObserved and interpret patient’s symptoms and communicate them to physiciansCollaborate with physicians and nurses to devise individualized care plans for patientsPerformed routine procedures (blood pressure measurements, administering injections etc.) and fill.

Diploma, Business Administration And Management, General

Activities and Societies: -Entrepreneurship -Project management

Bachelor Of Technology (B.Tech.), Practical Nursing, Vocational Nursing And Nursing Assistants

Bachelor’S Degree, Registered Nursing/Registered Nurse, A

Activities and Societies: Team working. Bachelor Thesis " The quality of life of patients undergone to bariatric surgery" research done.

Bachelor'S Degree, Registered Nursing/Registered Nurse