NET Core MVC, ASP, REST APIs, EntityFramework, JavaScript, Jira, HTML/JS/CSS, Razor, C#, SQL, Procedural Language

IDB (2015 - 2016)Provided Level II and III support in the IDB email migration from on-premise exchange to Office 365 project for the Bank including 6000 email accounts, being in charge of solving any issue caused by the migration, so that the transition would be seamless for the Bank's network environment. My duties were recognized by the ITE department recognition awards. IDB Invest (2017 - 2019)In charge of IT support for end users. Comprehensive support in computers, peripherals and network devices. Support with Office 365 complete suite. video conferencing support via webex, jabber, teams and cisco. Maintain IT inventory up to date, serve as point of contact with providers, research new technologies to be implemented, get reports to the IT department.

IT support for Apple devices, install, connect and troubleshoot iMacs, Macbooks, iPads, Dealt all hardware issues working with Apple Care Support for end users. Set up 100% apple networks as well as hybrid networks for MAC and Windows where Apple and Windows Machines could coexist seamlessly. Support with operating system issues on MAC OSX  in all versions. Mac computers imaging and backups with TimeMachine.

Managed services provider company where I provided comprehensive support in network security, network design, device configuration, software implementation. Domain Controllers, AD, Email server migrations in Exchange Server 2003/2007/2010 to the cloud. Domain controller migrations. Analysis for office networks checking for any possible security gap. Customer support for users in all levels. Backups to client computers. Wifi networks setup

IT position in charge of 50 computers in a Medical Facility with 5 locations sharing info via VPN. Administered, troubleshoot and maintained the entire network. Supporting client machines in hardware/software issues making sure Antivirus, backup and PC performance are in good shape. Configured and deployed whole network. AD, DNS, Exchange, FilseServer as well as network devices. Phone system configuration PBX with a PRI connection.

Set up network from scratch, designing, configuring and installing devices, servers and computers. Manage and troubleshoot computer server and network at two different locations with a total of 24 computers performed backups and maintenance to the server and client computers. Deal with service providers. Kept documentation for network settings. Monitored performance of devices to avoid having issues. Programmed Website.