Chris Moiterre Email & Phone Number

Los Angeles, California, United States

Los Angeles, California, United States

Santa Monica, California, United States

• Engaged in transactional interactions with guests in the bicycle department, providing expert assistance and diagnosing superficial issues related to bicycle repairs. Collaborated with bike technicians to gather new.
• Successfully outfitted guests with appropriate accessories and gear during bicycle purchases, ensuring a comprehensive understanding of product features and addressing all customer questions or concerns.
• Upheld REI's high standards by effectively selling memberships to new customers, fostering long-term relationships and loyalty.This role honed my skills in customer engagement, technical problem-solving, and sales.

Inglewood, California, United States

• Drove customer satisfaction and seamless brand interactions as a key player in the customer service team at goodr sunglasses. Specialized in supporting customers with affordable and stylish sunglasses designed for.
• Assisted customers in placing orders, offering in-depth product knowledge, and guiding them through the online purchasing process.
• Managed prompt resolution of customer inquiries through email and Zendesk CRM, addressing concerns related to orders, shipping, and returns.
• Proactively gathered and documented customer feedback, contributing to issue resolution and informing product and service improvements.
• Collaborated with cross-functional teams in logistics and marketing to comprehensively address customer issues and enhance overall processes.Honed skills in effective communication, issue resolution, and.

Pacific Palisades

• I spearheaded exceptional customer experiences and elevated sales in the skincare and beauty industry. My role involved in-depth knowledge of Aesop's product range, effective communication of product features, and.
• Proactively engaged with customers, delivering personalized recommendations and ensuring a positive shopping experience.
• Successfully met and exceeded sales targets through strategic upselling and promotion highlighting.
• Contributed to store aesthetics with impactful merchandising and streamlined inventory management.Professional Contributions:
• Active participant in training sessions to stay updated on new products, brand philosophies, and cutting-edge customer service techniques.
• Upheld Aesop's brand image by embodying its values, maintaining a professional appearance, and consistently delivering outstanding service.Acquired a comprehensive skill set in customer service, sales, and brand.

Santa Monica, California, United States

• Customer Service Representative | U.S. OperationsManaged day-to-day customer and client feedback, effectively communicating insights to relevant teams for prompt issue resolution. Specialized in creating weekly reports.
• Oversaw B2C and B2B operations through Shopify, ensuring seamless transactions and customer satisfaction.
• Streamlined in-house shipping and receiving processes, contributing to efficient logistics and timely order fulfillment.This experience sharpened my skills in customer service strategy, data analysis, and operational.