Moiz Merchant Email & Phone Number

Toronto, On, Ca

Canada

Ontario, Canada

• Working towards strategic departmental goals and managing the departmental profit. • Oversee the functioning and inventory of the department.• Verify if the store planogram standards are met weekly.• Keeping the team motivated and accountable to the monthly targets.

Ontario, Canada

• Cared about customer’s need and guided them through the wide range of options available.• Responsible to perform opening/closing, daily cash deposits and administrative activities in the corporate store.• Ensured the store was well organised, stocked and the alarm systems were active.• Achieved above 97% CSAT reviews weekly, by providing exceptional customer service.

Ontario, Canada

• Successfully handled customer conflicts by the ability of thinking on feet, to use the best judgment in fast-paced environments.• Assist the General Manager in admin activities such as, assigning the weekly sales target to the team, creating the staff schedule and training new hires.• Perform weekly one-on-one coaching with the team to meet their individual as well as the store’s sales goal.• Placed weekly orders to the distributors to replenish the store inventory.

Ontario, Canada

- Build emotional connection, loyalty with the customer and help them select products of their choice. - Contribute to store productivity and profitability through customer service excellence and provide a consistent brand experience. - Receive shipment, restock the shelves in the store and in the storage room.

Ontario, Canada

• Ability to have engaging conversations to discover customer’s needs and deliver a winning solution.• Excellent organizational & multi-tasking skills on the sales floor to achieve personal targets and encourage the team.• Ability to make independent decisions and go above and beyond while contributing to team’s overall success.

Toronto, Ontario, Canada

• Attend monthly meetings with the head of the department of all Recreation teams to discuss the betterment of events hosted.• Lead the special events for the students, in the college gymnasium as well as off campus.• Strive to improving the facility by leading the team of student leaders.