Moiz Merchant Email & Phone Number

Canada

Ontario, Canada

• Working towards strategic departmental goals and managing the departmental profit.
• Oversee the functioning and inventory of the department.
• Verify if the store planogram standards are met weekly.
• Keeping the team motivated and accountable to the monthly targets.

Ontario, Canada

• Cared about customer’s need and guided them through the wide range of options available.
• Responsible to perform opening/closing, daily cash deposits and administrative activities in the corporate store.
• Ensured the store was well organised, stocked and the alarm systems were active.
• Achieved above 97% CSAT reviews weekly, by providing exceptional customer service.

Ontario, Canada

• Successfully handled customer conflicts by the ability of thinking on feet, to use the best judgment in fast-paced environments.
• Assist the General Manager in admin activities such as, assigning the weekly sales target to the team, creating the staff schedule and training new hires.
• Perform weekly one-on-one coaching with the team to meet their individual as well as the store’s sales goal.
• Placed weekly orders to the distributors to replenish the store inventory.

Ontario, Canada

- Build emotional connection, loyalty with the customer and help them select products of their choice. - Contribute to store productivity and profitability through customer service excellence and provide a consistent brand experience. - Receive shipment, restock the shelves in the store and in the storage room.

Ontario, Canada

• Ability to have engaging conversations to discover customer’s needs and deliver a winning solution.
• Excellent organizational & multi-tasking skills on the sales floor to achieve personal targets and encourage the team.
• Ability to make independent decisions and go above and beyond while contributing to team’s overall success.

Toronto, Ontario, Canada

• Attend monthly meetings with the head of the department of all Recreation teams to discuss the betterment of events hosted.
• Lead the special events for the students, in the college gymnasium as well as off campus.
• Strive to improving the facility by leading the team of student leaders.