Moiz Sheikh Email & Phone Number

Karāchi, Sindh, Pakistan

Job Responsibilities• Develop and execute ecommerce strategies to achieve revenue growth and profitability targets.• Manage the ecommerce platform, including the design, functionality, and user experience, ensuring it is optimized to maximize sales and improve customer satisfaction• Collaborate with cross-functional teams to ensure a seamless customer experience across all touchpoints, including marketing, merchandising, operations, and customer service• Analyze and report on ecommerce performance metrics, including website traffic, conversion rates, customer acquisition, retention, and lifetime value, and use data to inform decision-making and optimization• Identify opportunities for new sales channels and partnerships, including marketplaces, social commerce, and emerging technologies• Manage a team of ecommerce professionals, providing leadership, guidance, and support, and fostering a culture of collaboration and innovation• Stay up-to-date with industry trends and emerging technologies, and make recommendations for ecommerce platform improvements and innovation• Work closely with web development and technical teams• Team Management and Progress Monitoring• Quality Control and Assurance• Managing teams of Customer Services, Distribution, Content DevelopmentAchievements:• 1700% growth from 2021 to 2024• Migration from Magento to Shopify• Deploying of OMNI Channel CRM• Deploying of OMNI Channel Inventory Management System

Karachi

Karachi

• Develop effective communication platforms for clients and staff. • Inspire repeat-business from clients. • Monitor and measure client satisfaction. • Liaise with different departments about client queries. • Offer advice to clients on services and products. • Participate in marketing campaigns. • Deal with client requests and troubleshoot problems. • Directing and controlling the processing and fulfillment of orders, inquiries, and resolving complaints. • Cash Handling and controlling event budget. • Controlling Volunteers, Ushers and other execution staff on field. • Closing of Budget and reporting to senior authorities after event. • Help in generating invoices. • Aligning the execution process.

Karachi

* Handling Ecommerce Operation* Listing products, applying discounts,* Paid and Unpaid Marketing* Order Handling and Dispatching* Quality Controlling* Vendor Management

Karachi

* Content Management & posting* Paid and Unpaid Marketing* Community Management* Order Handling* Customer Support* Facebook Marketing

Karachi

• Bridging communication gap between sales and operations teams.• Quality controlling of commercials as per organizational policies. • Content checking of commercials as per PEMRA and organizational policies. • Issuing unique code to each commercial and make them available in ARY library timely. • Distributing and Directing the work to relevant department. • Communicate with clients for the upcoming campaigns. • Simplifying the operational process to execute work effectively.• Problem solving if received complaint from the client for specific campaigns (Dropages, wrong airing, quality issue of commercial).• Reporting to seniors when required and asked to,

Accounts Department

Recording of all transactions in Ledger book. Recording of daily expenditures in petty cash book.Reconciliation of bank statement once in a month or as and when required.Monthly billing to the permanent clients for the services rendered during the month and billing to temporary clients for the services and products/material sold.Look after the inventories.Keeping in contact with the clients for recovery and solving queries.Issuance of cheque against invoices received.Making and paying salaries to employees.Presenting of all financial information to the director

Master Of Business Administration (Mba), Marketing

Bachelor'S Degree, Commerce, 2Nd Division