With over 11 years of experience in sales and operations management in the self-storage industry, I am a sales leader who drives revenue growth, customer satisfaction, and retention. I am currently the Head of Sales at Kinnovis GmbH, a SaaS company that provides software management solutions for self-storage facilities.I am an expert in identifying customer needs and developing solutions that align with their goals and objectives. I possess a deep knowledge of the competitive landscape, market trends, and customer needs. I am skilled at creating and executing sales strategies, negotiating, and collaborating with cross-functional teams to ensure customer success.My approach to sales is centred around building trust, establishing credibility, and delivering exceptional customer service. I am a strong communicator and skilled at presenting complex solutions in a clear and concise manner. I am also adept at managing and resolving customer issues and ensuring that customer expectations are met or exceeded.Throughout my career, I have consistently achieved and exceeded sales targets, delivering over a million pound in sales in the past year. I have also successfully upsold and cross-sold products and services, resulting in increased revenue and profitability. I have experience managing large, complex accounts and developing strategic account plans that increase customer satisfaction and retention.Overall, I am a results-driven who is committed to delivering value to customers and building long-lasting relationships. I am passionate about helping customers achieve their goals and am dedicated to ensuring their success. I am also a team player who supports and empowers my colleagues and peers.